UX/UI Designer (Tesco Mobile)

The BDPN; Slough; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual bonus up to 20%

Private medical insurance

25 days holiday + personal day + BH

Maternity leave 26 weeks

Paternity leave 6 weeks

Virtual GP 24/7

EAP for you and family

Flexible office/remote working

Job summary

Tesco Mobile is seeking a UX Designer to lead the end-to-end design process, from problem definition to delivery, applying design thinking and a user-centered approach. You will plan and conduct user research, translate insights into problem statements, flows and design concepts, and create wireframes and high-fidelity designs in Figma.

You'll work with Product, Engineering and Delivery teams to ensure feasible, accessible solutions that deliver value.

Qualifications

• Lead UX work from problem definition to delivery using design thinking.
• Plan and carry out user research and usability testing.
• Translate research into problem statements, flows and design concepts.
• Create and iterate wireframes and high-fidelity designs in Figma.

Responsibilities

• Lead UX work from problem definition to delivery, applying a strong design thinking approach.
• Plan and carry out user research and discovery activities, using qualitative and quantitative insights.
• Translate research into clear problem statements, experience principles, user flows and design concepts.
• Create and iterate wireframes, prototypes and high-fidelity designs using Figma; plan, run and analyse usability testing.
• Work with design systems, applying components and contributing improvements.
• Collaborate with Product, Engineering and Delivery to ensure feasible, inclusive designs.
• Advocate for the user and accessibility throughout the design process.
• Present work clearly to stakeholders and contribute to UX practice improvements.

Skills

UX Design

Figma

User Research

Usability Testing

Information Architecture

Design Systems

Communication

Tools

Figma

Job description

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

Annual bonus scheme of up to 20% of base salary

Holiday starting at 25 days plus a personal day (plus Bank holidays)

Private medical insurance

26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave

Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Lead UX work from problem definition to delivery, applying a strong design thinking approach
• Plan and carry out user research and discovery activities, using both qualitative and quantitative insights
• Translate research into clear problem statements, experience principles, user flows and design concepts
• Create and iterate wireframes, prototypes and high-fidelity designs using Figma Plan, run and analyse usability testing, feeding insights back into design improvements
• Work confidently with design systems, applying components appropriately and contributing improvements where needed
• Collaborate closely with Product, Engineering and Delivery teams to ensure designs are feasible, inclusive and deliver value
• Advocate for the user and for accessibility and inclusive design throughout the design process
• Present work clearly to stakeholders, explaining design decisions and trade-offs
• Contribute to chapter rituals, critiques and continuous improvement of UX practice at Tesco Mobile

You will need

• Strong experience as a UX Designer working across the full design lifecycle
• Proven ability to work as a UX generalist, from discovery through to delivery Experience planning and conducting user research and usability testing
• Excellent Figma skills, including prototyping and working with shared libraries Hands-on experience using and contributing to design systems
• Strong understanding of interaction design, information architecture and user-centred design principles
• Ability to collaborate effectively in cross-functional teams Confident communicator, able to articulate design rationale to a range of stakeholders

Nice to have

• Experience designing for mobile-first or app-based products
• Familiarity with accessibility standards (e.g. WCAG) and inclusive design practices
• Experience working in large, complex organisations or chapter-based models
• Exposure to analytics or data-informed design decisions

About us

A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.

We care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology – it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do – allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.