UX Researcher, Mid Level — Shape Investor Experiences

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading financial services firm in the UK is searching for an experienced researcher to join their team. This role involves working with cross-functional teams to develop customer-led investment products and services. Candidates should have strong research skills and a Bachelor’s degree. Previous experience in financial services is a plus, and the role is vital to the firm's digital wealth management efforts.

Qualifications

• Experience with product/service development research methods.
• Ability to work with stakeholders and understand technical requirements.
• Strong problem-solving skills and adaptability.

Responsibilities

• Prioritise research opportunities in a fast-paced environment.
• Lead user research strategy and manage research activities.
• Conduct independent research on various product aspects.
• Communicate findings to the larger organisation.
• Support best practices in research methodologies.

Skills

Exploratory research methods

Evaluative research methods

Strong communication skills

Critical thinking

Interpersonal skills

Education

Bachelor's degree in HCI, Psychology, Sociology or related field

Job description

A leading financial services firm in the UK is searching for an experienced researcher to join their team. This role involves working with cross-functional teams to develop customer-led investment products and services. Candidates should have strong research skills and a Bachelor’s degree. Previous experience in financial services is a plus, and the role is vital to the firm's digital wealth management efforts.