UX Design Lead

Midwifery at the University; Frenchay; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

UWE Bristol is seeking an experienced UX Lead to shape accessible digital journeys across our platforms and services, combining user research, service design, accessibility and analytics to improve experiences for students, staff and wider audiences.

You will lead UX research and design across websites and digital services, turning insights into practical recommendations, prototypes and journey maps, and you will influence decisions to champion evidence-led design within a large university.

Qualifications

• Experience leading UX research and service design across digital products.
• Ability to connect user needs with organisational priorities.
• Strong analytics, user testing and stakeholder collaboration.
• Experience in accessible and inclusive design.

Responsibilities

• Lead UX research and design across websites, platforms and services.
• Translate insights into actionable recommendations, prototypes and journey maps.
• Influence decision-makers and champion evidence-led design in a complex university environment.
• Collaborate with cross-functional teams including digital marketing, analytics and platform development.

Skills

UX leadership

User research

Service design

Analytics

Stakeholder engagement

Job description

Support during the application process: If you’re a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as an employee, and we’ll work with you to make sure you have the adjustments you need to succeed in your role.

• Extra time for online assessments.
• Providing alternative accessible formats.
• Interview questions in advance of the interview.
• Providing some extra information about what to expect.
• Office orientation before an in‑person assessment.

The job information is shown below.

Job details

Are you an experienced UX leader who wants to shape digital experiences that make a genuine difference to people’s lives?

UWE Bristol is looking for an experienced UX Lead to help us design clearer, more accessible and more effective digital journeys across our digital products, platforms and services. This is a strategic, hands‑on role for someone who can combine user research, service design, accessibility, analytics and stakeholder influence to improve experiences for prospective students, applicants, students, staff and wider audiences.

This is an exciting opportunity to lead user‑centred design in a large, ambitious university with a strong commitment to inclusion, innovation and continuous improvement.

About the role

As UX Lead, you will play a key role in shaping the future of UWE Bristol’s digital experience. Working across Student Recruitment and Marketing, digital, content, design, development and wider university teams, you will help us understand our users, improve complex journeys and design experiences that are intuitive, accessible and effective.

You will lead UX research, experience design and service design activity across our websites, platforms and digital services. You will use insight, analytics, user testing and stakeholder engagement to identify what needs to improve, then turn that understanding into clear recommendations, prototypes, journey maps, design principles and practical improvements.

This is not just a delivery role. It is a leadership role for someone who can connect user needs with organisational priorities, influence decisions, bring people together and champion evidence‑led design across a complex environment.

You will be joining a cross‑functional team that already works across digital marketing, analytics, platform development and personalised digital experiences, with a clear appetite for testing, learning and improving.

Where you will be working

UWE Bristol is a campus‑based University, with vibrant campus communities that are central to student life.

In this role, you’ll be based at our modern Frenchay Campus where we’ve invested in state‑of‑the‑art facilities designed to help both staff and students succeed.

You’ll spend most of your time on campus, although there may be the opportunity to work from home with agreement from your people manager.

We’re part of a vibrant, multicultural city and welcome talented people from all backgrounds. Diversity is our strength, enhancing creativity, decision‑making, and problem‑solving. Join our supportive community and thrive.

We particularly encourage applications from global majority candidates as we are currently under‑represented in this area, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we encourage applications from disabled or neurodivergent candidates.

Further information

If you would like to speak to us to find out more about this role, please email Justine Thaysen: [e-mail]

Interviews are scheduled to take place at our Frenchay campus on 25September 2026.

This is a full‑time, permanent post, working 37 hours per week.

This post is available on a job share basis for applicants wishing to work part time.

Salary offers are made in line with the University’s salary assessment guidelines, reflecting your relevant skills and experience in parity with colleagues.

Right to Work in the UK

If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins. Guidance on acceptable documents is available via the Home Office Right to Work Checklist .

We may be able to sponsor eligible candidates for this role under the Skilled Worker visa route; however, visa sponsorship eligibility is assessed only at offer stage, being invited to interview does not indicate an offer of sponsorship.

Please note that UWE Bristol does not cover any visa or health surcharge costs.