Utilities Administrator

Go Traffic Management Limited; Manchester; On-site; GBP 26,000 - 28,000; Full time

Job summary

A utilities management company is seeking a skilled Utilities Administrator to support customer and compliance functions. Candidates must have a strong background in administration, excellent communication skills, and proficiency in Microsoft Office. The role involves coordinating administrative tasks, maintaining accurate records, and assisting with compliance reporting in a fast-paced environment, offering a competitive salary and full benefits package.

Benefits

Competitive salary

Full benefits package

Qualifications

• Experience in compliance, utilities, construction, or a similar regulated environment is desirable.
• Ability to manage complex administrative processes with attention to detail.
• Understanding of GDPR and data protection requirements.

Responsibilities

• Support the planning, customer and operational teams with organised administration.
• Prepare and send customer letters accurately and on time.
• Maintain clear, accurate records and assist with Streetworks administration.

Skills

Proven experience in an administrative role

Excellent written and verbal communication skills

Proficiency in Microsoft Office

Strong problem-solving skills

Tools

Microsoft Office (Word, Excel, Outlook)

Street Manager

Job description

Utilities Administrator

Department: United Utilities

Employment Type: Full Time

Location: Worsley

Compensation: £26,000 - £28,000 / year

Description

We’re looking for a skilled and experienced Utilities Administrator to join our team. This role is key in supporting customer, compliance and planning functions, ensuring processes run smoothly and deadlines are met. You’ll need strong attention to detail, excellent organisational skills, and confidence working with both internal teams and external clients and stakeholders.

Key Responsibilities

• Support the planning, customer and operational teams with organised and co-ordinated administration
• Prepare and send customer letters accurately and on time, in line with client requirements.
• Maintain clear, accurate records (audits, site documentation, etc.).
• Assist with Streetworks administration using Street Manager.
• Liaise with internal teams (such as site managers and sub-contractors) to gather information and keep tasks on track.
• Support reporting processes by compiling and checking information
• Generate reports to monitor compliance and performance against KPIs
• Help maintain positive working relationships with clients and stakeholders.

Skills, Knowledge & Expertise

• Proven experience in an administrative role
• Previous experience in compliance, utilities, construction, or a similar regulated environment (desirable but not essential).
• Demonstrated ability to manage complex administrative processes with accuracy and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) with the ability to create, update, and maintain reports and records.
• Experience using systems or databases (knowledge of Street Manager is an advantage).
• Excellent written and verbal communication skills, with the confidence to liaise with clients, stakeholders, and internal teams.
• Highly methodical, efficient, and able to prioritise workload to meet tight deadlines.
• Strong problem-solving skills with a proactive and solution-focused approach.
• Understanding of GDPR and data protection requirements, with the ability to handle sensitive information appropriately.

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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