User Researcher | UX Insight for Public Sector

Triad Group Plc; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital consultancy in the UK seeks a User Researcher to define approaches to enhance user experience on client assignments. This role involves planning and conducting research, analysing findings, and advocating for user-centred design principles. The ideal candidate will possess a degree in a related field and experience in both generative and evaluative research methodologies. Join a collaborative team dedicated to making a difference through technology and innovation.

Benefits

25 days annual leave plus bank holidays

Matched pension contributions (5%)

Free private healthcare with Bupa

Gym membership support

Perkbox membership

Cycle-to-work scheme

Qualifications

• Experience in both generative and evaluative research methodologies.
• Ability to present and share findings effectively.
• Experience researching hard-to-reach user groups is desirable.

Responsibilities

• Plan and design research approaches, including qualitative and quantitative methodologies.
• Conduct high-quality research, including user interviews and usability testing.
• Develop a user research recruitment strategy to engage a representative user base.
• Analyse research findings to extract actionable insights.
• Clearly present research findings to stakeholders.

Skills

User research advocacy

Stakeholder engagement

Research methodology expertise

Agile work experience

User-centred design principles

Education

Degree in Human-Computer Interaction, Psychology, or related discipline

Job description

A leading digital consultancy in the UK seeks a User Researcher to define approaches to enhance user experience on client assignments. This role involves planning and conducting research, analysing findings, and advocating for user-centred design principles. The ideal candidate will possess a degree in a related field and experience in both generative and evaluative research methodologies. Join a collaborative team dedicated to making a difference through technology and innovation.