User Researcher: Shape Fintech UX & Growth (Hybrid)

Flagstone; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial technology firm in London seeks a passionate User Researcher to drive user-centered product development. In this role, you'll conduct usability tests, translate insights into design recommendations, and work collaboratively with product managers. The ideal candidate has 2-4 years of experience and strong empathy for users. Competitive rewards and a diverse, inclusive environment await you.

Benefits

Hybrid working

Competitive bonus scheme

Flexible benefits budget

Around the World scheme

Mental wellbeing support

Learning and development budget

Private health care

Medical cash plan

Life insurance and Income Protection

Matched pension contributions

25 days holiday

Enhanced Parental Leave

Qualifications

• 2–4 years of experience delivering impactful user research, ideally within an agile product team.
• Strong understanding of usability principles and UI design best practices.
• Hands-on experience with a variety of research methodologies.

Responsibilities

• Planning, conducting, and analysing usability tests and other evaluative research methods.
• Translating insights into actionable design recommendations.
• Running workshops with stakeholders to explore and validate research findings.
• Leading user research sessions with existing clients.

Skills

User research

Usability principles

Empathy for users

Job description

A financial technology firm in London seeks a passionate User Researcher to drive user-centered product development. In this role, you'll conduct usability tests, translate insights into design recommendations, and work collaboratively with product managers. The ideal candidate has 2-4 years of experience and strong empathy for users. Competitive rewards and a diverse, inclusive environment await you.