User Researcher - Remote, SC Cleared, Public Sector

Amber Labs; Remote; GBP 40,000 - 60,000; Full time

Job summary

A UK-based technology consultancy is looking for an experienced User Researcher with active SC clearance to support user-centred digital services in government programmes. The role involves leading user research, collaborating with multidisciplinary teams, and ensuring accessible products and services. Candidates must have strong public sector experience and a thorough understanding of the GDS framework. This position offers the chance to work on meaningful government programmes that impact millions.

Benefits

Work on meaningful government programmes

Collaborative and supportive teams

Opportunity to influence national services

Qualifications

• Active SC clearance is essential.
• Proven experience as a User Researcher in a public sector and/or GDS environment.
• Strong understanding of the GDS framework.

Responsibilities

• Champion the voice of the user throughout the product and service lifecycle.
• Lead and deliver user research using a design-led approach.
• Translate research findings into clear, actionable insights.

Skills

User-centred design

Public sector experience

Strong communication skills

Stakeholder engagement

Problem-solving mindset

Job description

A UK-based technology consultancy is looking for an experienced User Researcher with active SC clearance to support user-centred digital services in government programmes. The role involves leading user research, collaborating with multidisciplinary teams, and ensuring accessible products and services. Candidates must have strong public sector experience and a thorough understanding of the GDS framework. This position offers the chance to work on meaningful government programmes that impact millions.