User Researcher - Hybrid, Public Sector UX

Kerv Digital; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A prominent digital solutions provider in the UK is seeking a User Researcher to create user-centered content experiences. You will advocate for user needs and collaborate with UX designers while conducting various forms of user research. The role is hybrid, combining home and office work. Ideal candidates should have substantial experience in user research and usability testing along with strong stakeholder management skills. Join to make a positive impact in the public sector.

Benefits

Choose-your-own tech approach

Flexible working arrangements

Private healthcare

Professional development support

Qualifications

• Proven experience as a User Researcher or in a similar role.
• Strong knowledge of qualitative and quantitative research methods.
• Ability to analyse and synthesise research findings into actionable recommendations.

Responsibilities

• Plan conduct and analyse user research using qualitative and quantitative methods.
• Translate research findings into actionable insights to improve user experience.
• Conduct usability testing, interviews, surveys and workshops.

Skills

User Research

Qualitative Research

Quantitative Research

Usability Testing

Stakeholder Management

Agile Methodologies

Education

Experience as a User Researcher

Experience within government digital service (GDS)

Tools

Optimal Workshop

Figma

Job description

A prominent digital solutions provider in the UK is seeking a User Researcher to create user-centered content experiences. You will advocate for user needs and collaborate with UX designers while conducting various forms of user research. The role is hybrid, combining home and office work. Ideal candidates should have substantial experience in user research and usability testing along with strong stakeholder management skills. Join to make a positive impact in the public sector.