User Researcher, Government UX & Usability Lead (Hybrid)

TXP Technology x People; Worthing; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology and consulting firm is urgently looking for an experienced User Researcher to work on a hybrid basis, with office visits in Worthing every two months. This role involves planning and conducting user research, leading usability testing, and collaborating with teams to enhance user experiences. Candidates should have proven experience in government projects and be skilled in user-centered design and facilitation. The contract runs until March 2026 with a competitive rate of £495 per day.

Qualifications

• Proven experience in usability testing, research strategy, and workshop facilitation.
• Strong analytical skills and ability to advocate for user needs.
• Expertise in user-centered design and audience modelling.

Responsibilities

• Plan, design, and conduct user research to inform service improvements.
• Lead usability testing and analyse findings to shape product direction.
• Collaborate with designers, analysts, and developers to turn insights into actionable user stories.
• Mentor junior researchers and share best practices across teams.

Skills

Usability testing

Research strategy

Workshop facilitation

Analytical skills

User-centered design

Agile environments

Job description

A leading technology and consulting firm is urgently looking for an experienced User Researcher to work on a hybrid basis, with office visits in Worthing every two months. This role involves planning and conducting user research, leading usability testing, and collaborating with teams to enhance user experiences. Candidates should have proven experience in government projects and be skilled in user-centered design and facilitation. The contract runs until March 2026 with a competitive rate of £495 per day.