User Researcher - 6 Months - Hybrid - £450 (Inside IR35)

Stealth IT Consulting; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An innovative IT consulting firm in the UK seeks a User Researcher to conduct user research aligned with UK Government standards. Responsibilities include planning user research activities and collaborating with teams to embed user needs. Candidates should have proven experience with user research methods and strong stakeholder management skills. This role offers competitive compensation with remote work requirements.

Qualifications

• Proven experience as a User Researcher working within GDS frameworks.
• Strong knowledge of UK Government Service Standard and GDS assessment process.
• Experience conducting a range of user research methods.
• Ability to translate research findings into actionable insights.
• Strong stakeholder management and communication skills.

Responsibilities

• Plan, design, and conduct user research activities.
• Conduct qualitative and quantitative research.
• Work within GDS guidelines for user research.
• Analyse research findings and present actionable insights.
• Collaborate with multidisciplinary teams to embed user needs.

Skills

User Research

Stakeholder management

Communication skills

Accessibility principles

Agile delivery

Tools

Optimal Workshop

Lookback

Miro

Figma

Job description

Job Title: User Researcher
Rate: £450 (Inside IR35)
Location: Remote - 2 Days Per Month Onsite in Newcastle
Clearance: BPSS

Key Responsibilities

• Plan, design, and conduct user research activities to understand user needs, behaviors, and motivations.
• Conduct qualitative and quantitative research, including usability testing, interviews, surveys, and focus groups.
• Work within GDS guidelines to ensure user research aligns with service standards.
• Analyse research findings and present actionable insights to stakeholders.
• Collaborate with multidisciplinary teams to ensure user needs are Embedded in service and product development.
• Advocate for accessibility and inclusivity in digital services.
• Use data-driven insights to iterate and improve digital services.
• Communicate research findings in clear, concise, and compelling ways to both technical and non-technical audiences.
• Contribute to the wider user research community within the government digital sector.

Essential Skills & Experience

• Proven experience as a User Researcher working within GDS frameworks.
• Strong knowledge of UK Government Service Standard and GDS assessment process
• Experience conducting a range of user research methods, including usability testing, contextual inquiries, and accessibility testing.
• Ability to translate research findings into actionable insights.
• Strong stakeholder management and communication skills.
• Familiarity with agile delivery methods and working within multidisciplinary teams.
• Experience using tools such as Optimal Workshop, Lookback, Miro, or similar research and collaboration tools.
• Understanding of accessibility and inclusive design principles.

Desirable Skills

• Previous experience in central government, public sector, or regulated industries.
• Understanding of service design principles and how they integrate with user research.
• Experience working with data analysts, business analysts, and developers to align research insights with data-driven decision-making.
• Knowledge of UX/UI design processes and tools such as Figma.