User Researcher

Digital Gurus; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading digital consultancy is seeking a Senior User Researcher to lead research efforts for a government-backed Digital Health Protection Service. This remote role, requiring expertise in user research and stakeholder management, addresses real-world needs by delivering insights across various sectors including public health. Strong qualitative and quantitative skills are essential, along with familiarity with research tools like UserZoom and Miro.

Qualifications

• Extensive experience leading research for large-scale projects.
• Skilled in both qualitative and quantitative research methods.
• Ability to integrate research into agile processes.

Responsibilities

• Lead research to ensure service meets real-world needs.
• Plan and deliver research across diverse audiences.
• Turn findings into actionable insights for design and policy.

Skills

Experience leading research on digital transformation

Qualitative methods

Quantitative approaches

Stakeholder management

Familiarity with research tools

Tools

UserZoom

Optimal Workshop

Miro

MS Teams

Job description

Senior User Researcher – Government Health Service Project

Location: Remote (must be based in UK)

Pay: Up to £400/day Outside IR35

We’re looking for a Senior User Researcher to lead research for a government-backed Digital Health Protection Service. You’ll ensure the system meets real-world needs by planning and delivering research across diverse audiences, from public health teams and local authorities to laboratories and the public.

What you’ll bring

• Extensive experience leading research on large-scale digital or service transformation projects, ideally in health or public sector.
• Skilled in qualitative methods (interviews, usability testing, diary studies, focus groups) and quantitative approaches (surveys, analytics).
• Able to turn research findings into actionable insights, personas, and evidence for design and policy.
• Experience integrating research into agile delivery and backlog prioritisation.
• Excellent stakeholder management and facilitation skills, engaging participants at all levels.
• Familiarity with tools such as UserZoom, Optimal Workshop, Miro, MS Teams.
• Commitment to accessibility, inclusion and Government digital standards.

Interviews happening soon so don't hesitate to apply!

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Research

Industries: Public Health