User Researcher

JR United Kingdom; Sheffield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A digital services consultancy is seeking an experienced User Researcher for a remote-first role. The position involves leading client engagement projects, identifying research needs, and developing user-centered solutions. Ideal candidates have 5+ years in consulting or public sector and a passion for impactful user experiences. The role offers a competitive benefits package, including a company bonus and share scheme.

Benefits

Company Share Scheme

Company bonus

Pension

Qualifications

• Minimum of 5 years in consulting or public sector for Senior Consultant role.
• Minimum of 8 years in consulting or public sector for Lead Consultant role.
• Experience in mentoring juniors and leading client engagements.

Responsibilities

• Lead end-client engagement projects.
• Identify research needs and select research methods.
• Develop and document comprehensive research plans.
• Engage users through interviews and workshops.
• Analyse findings to generate insights.
• Document findings using user stories and journey mapping.

Skills

User-centered design

Research methods

Data analysis

Stakeholder management

Job description

Social network you want to login/join with:

User Researcher, sheffield, south yorkshire

col-narrow-left

Client:

Anson McCade

Location:

sheffield, south yorkshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

col-wide

Job Description:

User Researcher (Senior / Lead)

UK Wide – Remote-first

A digital services consultancy is looking for experienced User Researcher’s to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.

You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector!

Senior Consultant - Minimum of 5 years in conuslting or public sector (you'll ideally be mentoring juniors and taking lead on client engagements)

Lead Consultant - Minimum of 8 years in consulting or public sector (you'll be directly line managing a UR team, contributing to growth and expansion while taking a lead position with client projects)

Key Responsibilities of the User Researcher:

• Taking lead on end-client engagement projects
• Identify research needs and select the best research methods for each project.
• Develop, document, and present comprehensive research plans outlining study goals and methodologies.
• Engage with users through interviews, workshops, and ethnographic research to build meaningful insights.
• Analyse research findings and data to generate valuable insights and actionable recommendations.
• Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience.

The User Researcher package:

• Company Share Scheme
• Company bonus
• Pension

If you’re passionate about crafting user- centred experiences and ready to make an impact, we’d love to hear from you!