User Researcher

TXP; North East; Hybrid; GBP 40,000 - 55,000; Part time

Job summary

A public sector consultancy is seeking a User Researcher for a hybrid role in Newcastle. The ideal candidate should have a strong background in user research, particularly within government environments. Responsibilities include planning and conducting research, collaborating with teams, and presenting insights to ensure user needs are central to service design. This is a 3-month rolling contract, inside IR35.

Qualifications

• Strong background in user research, ideally in public sector or government environments.
• Experience in conducting qualitative and quantitative research.
• Ability to present findings to stakeholders and influence decisions.

Responsibilities

• Plan, design, and conduct user research using various methods.
• Work with multidisciplinary teams to enhance user-centred design.
• Develop research plans and provide actionable insights.

Skills

User research

Data analysis

Team collaboration

Job description

We are currently seeking a User Researcher to work with our public sector client

3 months rolling contracts

(Apply online only) inside IR35

Location: Newcastle - hybrid working

The ideal candidate will possess a strong background in user research, with demonstrable experience delivering projects within public sector or government environments

• Plan, design, and conduct user research using a range of qualitative and quantitative methods.
• Work closely with multidisciplinary teams to embed user-centred design practices.
• Champion user needs and ensure they are central to service design and delivery.
• Develop research plans and deliver actionable insights to inform product and service development.
• Present findings to stakeholders and influence decision-making.
• Ensure research activities align with GDS guidelines and contribute to service assessments.
• Maintain research documentation and contribute to the continuous improvement of research practices.