User Researcher

TXP; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading public sector consulting firm is seeking a User Researcher for a hybrid role in Newcastle. The candidate will plan and conduct user research, working with diverse teams to ensure user-centred design practices. A strong background in user research within government environments is essential. This is a 3-month rolling contract offering an inside IR35 position.

Qualifications

• Strong background in user research with experience in public sector projects.

Responsibilities

• Plan, design, and conduct user research using various methods.
• Work with multidisciplinary teams on user-centred design.
• Champion user needs in service design.

Skills

User research

Qualitative methods

Quantitative methods

User-centred design

Job description

Overview

We are currently seeking a User Researcher to work with our public sector client.

Contract: 3 months rolling contracts.

Location: Newcastle - hybrid working.

Inside IR35. Apply online only. Salary: £(Apply online only) inside IR35.

Responsibilities

• Plan, design, and conduct user research using a range of qualitative and quantitative methods.
• Work closely with multidisciplinary teams to embed user-centred design practices.
• Champion user needs and ensure they are central to service design and delivery.
• Develop research plans and deliver actionable insights to inform product and service development.
• Present findings to stakeholders and influence decision-making.
• Ensure research activities align with GDS guidelines and contribute to service assessments.
• Maintain research documentation and contribute to the continuous improvement of research practices.

Requirements

• The ideal candidate will possess a strong background in user research, with demonstrable experience delivering projects within public sector or government environments.