User Researcher

Confidential; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A prominent public sector consultancy in the United Kingdom is looking for a User Researcher for a 3-month rolling contract in Newcastle. The ideal candidate will have a strong background in user research and experience in public sector projects. This role offers hybrid working options. Responsibilities include conducting user research, working with teams on user-centered design, and influencing decision-making with research findings.

Qualifications

• Strong background in user research required.
• Experience delivering projects within public sector or government environments.
• Ability to plan and conduct user research.

Responsibilities

• Plan, design, and conduct user research using various methods.
• Work closely with multidisciplinary teams.
• Present findings to stakeholders.

Skills

User research methodologies

Stakeholder engagement

Qualitative research

Quantitative research

User-centered design

Job description

Overview

We are currently seeking a User Researcher to work with our public sector client. This is a 3 months rolling contract in Newcastle with hybrid working. Inside IR35, £(Apply online only). Location: Newcastle - hybrid working. The ideal candidate will possess a strong background in user research, with demonstrable experience delivering projects within public sector or government environments.

Responsibilities

• Plan, design, and conduct user research using a range of qualitative and quantitative methods.
• Work closely with multidisciplinary teams to embed user-centred design practices.
• Champion user needs and ensure they are central to service design and delivery.
• Develop research plans and deliver actionable insights to inform product and service development.
• Present findings to stakeholders and influence decision-making.
• Ensure research activities align with GDS guidelines and contribute to service assessments.
• Maintain research documentation and contribute to the continuous improvement of research practices.

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