User Researcher

Ntrinsic Consulting; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A consulting firm in the UK is seeking a User Researcher to conduct research and improve user experiences. You will collaborate with designers and stakeholders to ensure products meet user needs. The role requires advanced user research skills and offers a hybrid working model with a competitive PAYE rate.

Qualifications

• Advanced proficiency in User Experience Research Tools and Techniques.
• Experience conducting user interviews and usability testing.
• Ability to create user personas and journey maps.

Responsibilities

• Conduct user interviews and usability testing to gather insights and feedback.
• Create user personas and journey maps to visualize user experiences.
• Collaborate with cross-functional teams for design consistency.

Skills

User Experience Research Tools and Techniques

User Research

Qualitative Research

Quantitative Research

Responsive and Adaptive Design

Job description

Contract: ASAP

Duration: until 31 March 2026, possible extension

Location: Hybrid working - 3 days per week in Newcastle

Rate (PAYE rate): £370.60 contract rate (inc hol= £424.48). You would be payrolled by Cpl, similar to an umbrella company. Equivalent Umbrella rate is £492

We are recruiting for a User Researcher to help our client understand their users and create experiences that truly meet their needs.

In this role you'll plan and conduct research, analyse findings and work closely with designers and stakeholders to turn insights into practical improvements. Your work will ensure that every product and service delivered is intuitive, accessible and built around real user behaviour.

Key Responsibilities

• Conduct user interviews and usability testing to gather insights and feedback.
• Create user personas and journey maps to visualize user experiences.
• Collaborate with cross-functional teams to ensure design consistency and alignment with user needs.
• Stay updated on industry trends and best practices to enhance user experience strategies.
• Develop and present design concepts and prototypes to stakeholders for review and approval.

Key Skills

• Advanced proficiency in User Experience Research Tools and Techniques
• Advanced proficiency in User Research
• Additionally, advanced proficiency in Qualitative Research, Quantitative Research, and Responsive and Adaptive Design

Please note, BPSS checks are required for this role.