User Researcher

JR United Kingdom; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A digital services consultancy is seeking an experienced User Researcher to join their team in Ipswich. With at least 5 years in consulting or the public sector, you will lead client engagement projects and conduct thorough user research. The ideal candidate will excel in identifying research needs and analyzing findings. The package includes company share scheme, bonus, and pension. Join us to craft impactful user-centred experiences.

Benefits

Company Share Scheme

Company bonus

Pension

Qualifications

• Minimum of 5 years in consulting or public sector experience.
• Strong background in leading user research projects.
• Experience with synthesizing and presenting research findings.

Responsibilities

• Lead end-client engagement projects.
• Identify research needs and select appropriate research methods.
• Develop and present comprehensive research plans.
• Engage with users through interviews and workshops.
• Analyze research findings for actionable insights.

Skills

User-centered design

Client engagement

Qualitative research methods

Data analysis

Job description

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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.

You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector!

Senior Consultant - Minimum of 5 years in consulting or public sector (ideally mentoring juniors and leading client engagements)

Lead Consultant - Minimum of 8 years in consulting or public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead role in client projects)

Key Responsibilities of the User Researcher:

• Leading end-client engagement projects
• Identifying research needs and selecting appropriate research methods for each project
• Developing, documenting, and presenting comprehensive research plans outlining study goals and methodologies
• Engaging with users through interviews, workshops, and ethnographic research to gather insights
• Analyzing research findings to generate valuable insights and actionable recommendations
• Synthesizing and documenting findings using tools such as user stories, journey maps, and storyboards to convey the full user experience

The User Researcher package includes:

• Company Share Scheme
• Company bonus
• Pension

If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!