User Researcher

Mercator IT Solutions; City of Westminster; On-site; GBP 65,000; Full time

Job summary

A technology solutions provider is seeking an experienced User Researcher to lead usability testing and create actionable strategies for web-based services. The ideal candidate will have proven experience in usability methodologies, strong analytical skills, and capabilities in managing test sessions. This full-time role offers a competitive salary of £65k annually.

Qualifications

• Proven experience of a range of usability testing methodologies to gather user needs.
• Proven experience of creating research strategies/approaches.
• Proven experience of managing and analysing usability test sessions.

Skills

Usability testing methodologies

Research strategies/approaches

Analytical skills

Problem solving skills

Job description

User Researcher

Location: London, UK

Rate: 65k Annual GBP

Employment Type: Full Time

Posted by: Mercator IT Solutions Ltd

Posted: Monday, 17 November 2025

Industry: IT

Knowledge/Experience

You will need:

• Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services
• Proven experience of creating research strategies/approaches
• Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops
• Excellent analytical and problem solving skills