User Researcher

JR United Kingdom; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A public sector organization in Edinburgh is seeking a User Researcher for a 6-month contract to conduct user research and advocate for user needs. The role involves collaborating with multidisciplinary teams and requires strong knowledge of various research methods. This opportunity offers a hybrid work model with a competitive rate in a vital sector.

Qualifications

• Experience in conducting user research with multidisciplinary teams.
• Strong knowledge of various research methodologies such as interviews and usability testing.
• Excellent communication skills to advocate for user needs.

Responsibilities

• Plan and conduct user research for insights on user needs.
• Collaborate with designers to translate findings into recommendations.
• Share research findings to inform user-centred solutions.

Skills

Qualitative research methods

Quantitative research methods

User engagement skills

Stakeholder engagement

Knowledge of accessibility standards

Job description

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Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a User Researcher for an initial 6 month contract on a rate between £500/day (Outside IR35). This role will be a hybrid of working at home and in the office.

Responsibilities:

- Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points.

- Use a variety of research methods, including interviews, usability testing, surveys, and data analysis.

- Collaborate with service designers and business analysts to translate user insights into actionable recommendations.

- Advocate for users and ensure their needs are at the forefront of decision-making.

- Work closely with the project team to ensure compliance with criteria and principles.

- Document and share research findings to inform the development of user-centred solutions.

- Contribute to the development of personas, user journeys, and scenarios.

- Provide expertise in accessibility and inclusivity to ensure all users are considered.

- Strong knowledge of qualitative and quantitative research methods.

- Excellent communication and stakeholder engagement skills.

- Experience working in multidisciplinary teams.

- Knowledge of accessibility standards and inclusive design practices.

If you would like to hear more about this opportunity please get in touch