User Researcher

JR United Kingdom; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A digital services consultancy is seeking experienced User Researchers to join their team in Cambridge. The role involves leading research engagements within the public sector, identifying research needs, and synthesizing insights to inform service design. Candidates should have at least 5 years of consulting experience for the Senior Consultant position and 8 years for the Lead Consultant role. Benefits include a share scheme, company bonus, and pension.

Benefits

Company Share Scheme

Company bonus

Pension

Qualifications

• Minimum of 5 years in consulting or public sector for Senior Consultant role.
• Minimum of 8 years in consulting or public sector for Lead Consultant role.

Responsibilities

• Taking lead on end-client engagement projects.
• Identifying research needs and selecting the best research methods.
• Analyzing research findings to generate insights.

Skills

User-centered design

Research methodologies

Stakeholder engagement

Data analysis

Job description

Social network you want to login/join with:

A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.

You’ll be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector!

Senior Consultant - Minimum of 5 years in consulting or public sector (ideally mentoring juniors and taking lead on client engagements)

Lead Consultant - Minimum of 8 years in consulting or public sector (direct line management of a UR team, contributing to growth and expansion, and taking a lead position with client projects)

Key Responsibilities of the User Researcher:

• Taking lead on end-client engagement projects
• Identifying research needs and selecting the best research methods for each project
• Developing, documenting, and presenting comprehensive research plans outlining study goals and methodologies
• Engaging with users through interviews, workshops, and ethnographic research to build meaningful insights
• Analyzing research findings and data to generate valuable insights and actionable recommendations
• Synthesizing and documenting findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience

The User Researcher package includes:

• Company Share Scheme
• Company bonus
• Pension

If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!