User Researcher

JR United Kingdom; Bradford; On-site; GBP 45,000 - 70,000; Full time

Job summary

A digital services consultancy is seeking experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centered services in the public sector. The roles available include Senior Consultant and Lead Consultant, requiring extensive experience in consulting and public sector project management. If you are passionate about crafting user-centered experiences, we’d love to hear from you.

Benefits

Company Share Scheme

Company bonus

Pension

Qualifications

• Minimum of 5 years in consulting or public sector for Senior Consultant role.
• Minimum of 8 years in consulting or public sector for Lead Consultant role.
• Experience in mentoring juniors and leading client engagements.

Responsibilities

• Leading end-client engagement projects.
• Identifying research needs and selecting appropriate research methods.
• Developing and presenting comprehensive research plans.
• Engaging with users through interviews and workshops.
• Analyzing research findings to generate insights.
• Synthesizing findings using tools like user stories and journey maps.

Skills

User-centered design

Research methodologies

Project management

Leadership

Job description

Social network you want to login/join with:

A digital services consultancy is seeking experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.

You’ll be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector!

Senior Consultant - Minimum of 5 years in consulting or the public sector (ideally mentoring juniors and leading client engagements)

Lead Consultant - Minimum of 8 years in consulting or the public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead role in client projects)

Key Responsibilities of the User Researcher:

• Leading end-client engagement projects
• Identifying research needs and selecting appropriate research methods for each project
• Developing, documenting, and presenting comprehensive research plans with study goals and methodologies
• Engaging with users through interviews, workshops, and ethnographic research to gather meaningful insights
• Analyzing research findings to generate valuable insights and actionable recommendations
• Synthesizing and documenting findings using tools such as user stories, journey maps, and storyboards to convey the full user experience

The User Researcher package includes:

• Company Share Scheme
• Company bonus
• Pension

If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!