User Researcher

JR United Kingdom; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A digital services consultancy is seeking a User Researcher to join its remote-first team. The role involves leading user engagement projects, developing research plans, and engaging with users to gather insights. Ideal candidates will have substantial experience in consulting or public sector and will be passionate about creating user-centered experiences. This role offers a comprehensive package including a share scheme and bonus.

Benefits

Company Share Scheme

Company bonus

Pension

Qualifications

• Minimum 5 years in consulting or public sector for Senior Consultant.
• Minimum 8 years in consulting or public sector for Lead Consultant.

Responsibilities

• Lead end-client engagement projects.
• Identify and select research methods.
• Develop comprehensive research plans.
• Engage with users through various research techniques.
• Analyze findings to generate insights.
• Document findings with tools like user stories.

Skills

User-centered design

Research methods selection

Data analysis

Stakeholder engagement

Job description

Social network you want to login/join with:

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Client:

Anson McCade

Location:

bolton, greater manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

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Job Description:

User Researcher (Senior / Lead)

UK Wide – Remote-first

A digital services consultancy is looking for experienced User Researcher’s to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.

You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector!

Senior Consultant - Minimum of 5 years in conuslting or public sector (you'll ideally be mentoring juniors and taking lead on client engagements)

Lead Consultant - Minimum of 8 years in consulting or public sector (you'll be directly line managing a UR team, contributing to growth and expansion while taking a lead position with client projects)

Key Responsibilities of the User Researcher:

• Taking lead on end-client engagement projects
• Identify research needs and select the best research methods for each project.
• Develop, document, and present comprehensive research plans outlining study goals and methodologies.
• Engage with users through interviews, workshops, and ethnographic research to build meaningful insights.
• Analyse research findings and data to generate valuable insights and actionable recommendations.
• Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience.

The User Researcher package:

• Company Share Scheme
• Company bonus
• Pension

If you’re passionate about crafting user- centred experiences and ready to make an impact, we’d love to hear from you!