User Experience Graduate - 2027

Higherin; United Kingdom; Remote; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Private healthcare

Professional training

Pension

Graduate networks

Diversity groups

Social clubs

Job summary

CGI is looking for a User Experience Graduate to join the Government and Justice team on the Graduate programme. You will work with researchers and designers to uncover user needs and translate insights into accessible, inclusive public services.

You will start in a structured Early Careers Induction Programme, with opportunities to travel across multiple UK offices and gain professional certifications that build your expertise. This role values collaboration and real-world impact.

Qualifications

• Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit)
• Flexibility to travel and work on different projects across the UK
• Enthusiasm for working in a fast-paced, project-based environment
• Due to the security clearance requirements of this particular role UK nationality is required.

Responsibilities

• Uncover user needs, behaviours and experiences to inform public services.
• Collaborate with researchers and designers to ensure user-centred services.

Skills

Communication

Teamwork

Resilience

Digital awareness

User focus

Design thinking

Accessibility

Agile UX

Prioritisation

UCD/HCD

Data analysis basics

Education

2:2 degree

Job description

As part of # GenerationCGI, you’ll join a community of graduates who are turning ambition into action and possibility into progress.

The Role – User Experience Graduate

As a User Experience Graduate you will join CGI on the Graduate programme where you’ll step into a role where creativity and ownership are at the core. You will be joining a User Research and Design team within our Government and Justice business area where you’ll have the opportunity to be part of meaningful projects that matter.

• Our graduates are trusted with responsibility from day one, contributing to some of the UK’s most exciting industries.
• You’ll collaborate with colleagues and clients, combining your creativity with our global expertise to develop innovative solutions that solve real-world problems.

Your future duties and responsibilities

As a User Experience Graduate at CGI, you'll play a critical role in uncovering deep insights about users' needs, behaviours, and experiences. Your findings will inform and shape crucial public services. You'll work closely with researchers and designers and others to ensure services are designed with the user at the heart of the process. In this role, you will be responsible for understanding users' needs and behaviours, analysing evidence, and translating findings into actionable insights.

• Your work will ensure that research activities include diverse user groups to make services accessible and inclusive.
• Working in our Government and Justice business areas, you will begin your role within User Research / User Centred Design.

Locations

We recruit User Experience Graduates in our London, Manchester, Telford, Leeds, Cardiff and Newcastle offices. As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key.

Why Join Us?

• At CGI, you’ll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes.
• Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise.
• You’ll also join our Student Kick-start Initiative, where you’ll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role.
• CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself.
• We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK ‘Best Employer’ by the Financial Times.
• We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
• Share in CGI’s success through our matched share scheme
• Access to private healthcare
• Professional training
• Build financial security with a competitive pension
• Graduate networks
• Diversity groups
• Social clubs that make your time at CGI both rewarding and enjoyable

Required qualifications to be successful in this role

We’re seeking individuals who are ready to take ownership of their career and are passionate about making a difference through technology and business. Whatever your degree subject if you’re eager to learn, collaborate, and innovate, we want to hear from you.

Candidates with psychology or other research-intensive degrees may be particularly well-suited for this role.

• Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit)
• Flexibility to travel and work on different projects across the UK
• Enthusiasm for working in a fast-paced, project-based environment
• Due to the security clearance requirements of this particular role UK nationality is required.

Desired skills

• Communication, Interpersonal, and Teamwork Skills
• Resilience
• Digital Awareness - Basic understanding of digital channels, including the opportunities and limitations they may present.
• User focus: -Ability to empathise with users and their circumstances, potential barriers and requirements in a digital environment.
• Design thinking: - A basic understanding of design approaches based on understanding users' needs.
• Accessibility and inclusive design - Basic awareness that there are accessibility standards and assistive technologies.
• Agile UX: - Basic understanding that iteration and adaptation will lead your activities, and the importance of taking a minimum viable product (MVP) mindset.
• Negotiation and compromise - Capacity to balance thorough research with practical project requirements, ensuring both the needs of the business and project objectives are met.
• Prioritisation skills - Ability to prioritize tasks in a fast-paced environment, ensuring essential tasks are completed first. Digital skills - an awareness of product development cycle
• Understanding of User-Centred Design (UCD) or Human-Centred Design (HCD) - Foundational knowledge of UCD or HCD principles is beneficial, with additional training provided as part of the graduate scheme.
• Awareness of different analysis techniques - Basic awareness of techniques for analysing and interpreting raw data, particularly relevant for user research roles.

What you can expect from us

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

• You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees.
• We benefit from our collective success and actively shape our company’s strategy and direction.
• Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
• You’ll shape your career by joining a company built to grow and last.
• You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
• That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement.
• All hiring decisions remain entirely in the hands of our recruitment professionals.

About CGI

CGIʼs story began in 1976 with two 26 year old entrepreneurs, Serge Godin and Andre Imbeau. The two started the company in the basement of Sergeʼs home with one client, one phone and a lot of ambition. Today, there are over 88,500 of us working across the globe delivering the IT services that matter

This score is based on honest feedback written by students who’ve worked at CGI.

Starting salary of €38,000 €1,000 joining bonus