User Centred Design Practitioners

Snook Ltd, Headspace; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A prominent technology company in the UK is seeking User-Centred Design Practitioners for ongoing health projects. Candidates should have experience in multidisciplinary settings and familiarity with GDS projects. The role offers flexibility for remote or hybrid work arrangements, competitive salary, and an excellent benefits package including private medical cover and learning opportunities.

Benefits

Private Medical Cover

25 days paid holiday

Life assurance cover

Giveback days

Personal learning budget

Group Pension Plan

Access to LinkedIn Learning

Qualifications

• Experience working as a UCD Practitioner in a Multidisciplinary project setting.
• Experience working on GDS (Government Digital Service) projects or the NHS standard equivalent.
• Experience in the UK public sector.
• Experience working on health-related projects or services.
• Familiarity with accessibility and inclusive design standards.

Responsibilities

• Support from experienced User-Centred Design Practitioners across a range of disciplines.
• Participate in long-term programmes with Health Public Bodies.
• Contribute expertise in user-centered design.

Skills

User Research

Service Design

Content Design

Interaction Design

Agile methodologies

Accessibility design

Stakeholder engagement

Leadership

Job description

At NEC Digital Studio, we believe in design practices that make the world more human.

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all.

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion.

Role can be Remote or Hybrid - Subject to location - NO AGENCIES PLEASE

Job Description

We’re working in partnership with a Health Public Body on a significant long-term programme. Throughout the lifecycle of this work (and other wider public sector work we have), we anticipate needing support from experienced User-Centred Design Practitioners across a range of disciplines.

The volume of UCD support needed is currently being reviewed, so, for now we’re inviting expressions of interest from individuals who would like to be considered for when opportunities arise.

We’re primarily looking for people open to Permanent or Fixed‑Term Contracts, but we’re happy to hear from contractors with relevant experience.

We’re keen to hear from practitioners at Mid, Senior, and Lead levels in:

• User Research
• Service Design
• Content Design
• Interaction Design

However if you’ve had other exposure within UCD, such as with Behavioural Design, Organisational Design, and Design thinking, we’d certainly be open to receiving your interest.

Qualifications

To be considered for future roles, you should have:

• Experience working as a UCD Practitioner in a Multidisciplinary project setting
• Experience working on GDS (Government Digital Service) projects, or the NHS standard equivalent
• Experience in the UK public sector
• Experience working on health-related projects or services

We’re especially interested in hearing from people who also bring:

• Experience working in agile, multidisciplinary teams
• Familiarity with accessibility and inclusive design standards
• Strong stakeholder engagement and communication skills
• Leadership or mentoring experience (for Senior/Lead roles)

Additional Information

We pride ourselves in offering an excellent benefits package, and all permanent and Fixed Term Contract roles the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• Giveback days
• Annual team and company away‑days
• Personal learning budget
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Salary: Competitive, based on experience and location

Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting, references and occupational health checks.

Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way