Used Sales Executive

Lithia & Driveway; Stourbridge; On-site; GBP 22,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Pension

Life assurance

Exclusive car discounts

Job summary

Evans Halshaw KIA Stourbridge is seeking a motivated Sales Executive to join a fast-moving, customer-focused team. You will handle customer inquiries, guide buyers through the process, and close sales for new and used vehicles, while delivering an exceptional experience from contact to handover.

You’ll receive a base salary (£22,000) with an uncapped OTE (£42,000), a 40-hour week, and benefits including pension, life assurance, 33 days holiday, and exclusive discounts.

Qualifications

• Customer-facing roles in retail or automotive industry preferred.
• Ability to engage customers and understand their needs.
• Strong communication and rapport-building skills.

Responsibilities

• Drive new and used vehicle sales at Evans Halshaw KIA Stourbridge and build a pipeline of leads.
• Convert enquiries into appointments and sales while maximizing all leads.
• Upsell accessories, extended warranty and finance packages where appropriate.
• Provide compliant, FCA-regulated financial advice and service to customers.

Skills

Customer service

Sales

Job description

Evans Halshaw KIA Stourbridge

Basic salary of £22,000 with an OTE of £42,000 (UNCAPPED) plus bonus guaranteed for 6 months, 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

As a Sales Executive at KIA, you’ll be part of a fast-moving, customer-focused team that’s all about making car buying simple and accessible. No matter your background, we’ll give you the tools, training, and support you need to thrive. From day one, you’ll be empowered to grow your skills, deliver exceptional experiences, and drive your career forward.

You’ll have the opportunity to be involved with:

• Creating great experiences for our customers, from the moment they make initial contact; to helping them discover their perfect vehicle; to the day they drive away their highly anticipated new car
• Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
• Becoming a true champion of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
• Delivering not just a new car but a complete, unique package to help your customers make the most of their purchase, upselling on accessories, extended warranty and finance packages
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations

Do you have what it takes to be a Evans Halshaw colleague? We’re looking for someone who is:

• A collaborative team player, who is open to new ideas and appreciates the difference that each person makes
• Committed to taking personal ownership and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment
• Has a passion for our industry, the people who work in it and the people we serve
• Be driven to exceed expectations and consistently achieve fantastic results
• Confident and experienced with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicles

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values— Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.