Used Car Sales Advisor - Wolverhampton at Tesla United Kingdom

Itlearn360; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading electric vehicle company is seeking a Used Car Sales Advisor in Wolverhampton. You will help customers navigate the sales process for pre-owned vehicles, providing expert knowledge of Tesla products while ensuring exceptional customer experiences. The ideal candidate is passionate about sustainable energy, has strong communication skills, and thrives in a fast-paced environment. A valid UK driving license is required.

Benefits

Dynamic and fast-paced environment

Ongoing training and development

Competitive compensation and benefits package

Safe and fun workplace

Qualifications

• Passion for Tesla's mission and products.
• Ability to communicate effectively with customers.
• Experience in a customer service or sales role is beneficial.

Responsibilities

• Provide insights into Tesla vehicles and technologies.
• Educate potential buyers on Tesla's Certified Pre-Owned vehicles.
• Tailor recommendations based on customer preferences.
• Navigate customers through the sales process.

Skills

Excellent communication skills

Ability to explain complex topics

Strong attention to detail

Passion for Tesla's mission

Organizational skills

Education

Valid UK driving license held for 2 years

Job description

Overview

Used Car Sales Advisor - Wolverhampton, United Kingdom – Tesla.

What To Expect

As a Used Car Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Used Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla Certified Pre-Owned to potential customers. Internally, you will be a key player in the definition, implementation, and success of our new Certified Pre-Owned Program, having a critical eye for needed improvements and developments and working collaboratively with the HQ team. You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

What We Offer

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
• The chance to work with innovative technology, advanced tools and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package.
• A safe, clean and fun workplace.

What You\'ll Do

• Be a product expert on Tesla vehicles and technologies, understanding the advantages and disadvantages of older models, how they compare with newer versions, and staying up to date with the latest developments and trends.
• Keep abreast of industry trends, market dynamics, and competitors\' offerings to provide insights for refining the sales process.
• Deliver accurate information about the features, benefits, and distinctive qualities of Tesla\'s pre-owned vehicles to potential buyers.
• Tailor vehicle recommendations based on customer preferences, driving habits, and budget constraints.
• Navigate customers through the sales process, including financing options, trade-ins, and delivery schedules.
• Establish trust by addressing customer inquiries, concerns, and objections promptly and knowledgeably.
• Contribute to the refinement and success of the Certified Pre-Owned program by offering feedback on customer experiences and aiding in product development and process optimization.
• Collaborate with other departments to reduce dwell time and increase profitability of the Used Car Business (operations, refurbishment, etc.).
• Create exceptional customer experiences that foster enduring relationships and consistently meet or exceed sales targets and performance metrics.
• Perform general duties with a flexible mindset to support sales and delivery needs across the team, accurately track customer details in internal systems, share best practices, educate customers on the Tesla ecosystem, and complete sales administrative duties including contract and finance processes in collaboration with stakeholders.

What You'll Bring

• Passion for Tesla\'s mission and products, and a desire to share this with others.
• Excellent communication skills and the ability to build rapport with customers.
• Ability to explain complex topics in simple terms and focus on educating and understanding customer needs.
• Ability to work in a fast-paced, high-pressure environment, prioritizing multiple tasks and deadlines.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Understands English and can communicate in it when needed.
• Valid UK driving license held for 2 years and over.