Urology Clinical Administrative Officer | Chesterfield Royal Hospital NHS Foundation Trust

Chesterfield Royal Hospital NHSFT; Chesterfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent healthcare provider in Chesterfield seeks a Clinical Administration Officer to offer administrative support in the Surgical Division. The role, requiring 37.5 hours per week, emphasizes customer service, excellent communication, and IT skills. Applicants should have GCSEs in English and Maths or equivalent, and attention to detail is crucial. Benefits include a pension scheme, annual leave, and flexible working opportunities. Applications close on 14 Nov 2025.

Benefits

Employer and employee contributory pension scheme

27 days annual leave plus bank holidays

Flexible working opportunities

Onsite parking facilities

Access to the cycle to work scheme

Qualifications

• Must have customer-focused experience.
• Exceptional communication and interpersonal skills required.
• Strong organisational skills needed to work under pressure.

Responsibilities

• Provide administrative support to Consultants and medical staff.
• Operate relevant IT applications and maintain confidentiality.
• Perform audio typing and manage patient queries.

Skills

Customer focus

Exceptional communication

Interpersonal skills

Organisational skills

Attention to detail

IT skills

Education

English and Maths GCSE grade C or above (or equivalent)

Job description

We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division working 37.5 hours per week.

The successful candidate must be customer focused, with exceptional communication and interpersonal skills.

Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately.

To be successful in this role you will possess English and Maths GCSE grade C or above (or equivalent), excellent IT skills and relevant office/secretarial experience.

Knowledge of medical terminology, customer care and previous NHS experience are also desirable.

Please note this role does not meet the Home Office criteria for the Trust to be able to offer a certificate of sponsorship; any applications that require sponsorship will not be considered.

Role Overview

The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.

Duties will include audio typing, receiving patient queries and actioning appropriately, booking relevant appointments, and actioning complex instructions from clinical staff and/or other designated senior staff as appropriate.

Please see Job Description for main duties of the job in attachments.

Benefits

• Employer and employee contributory pension scheme.
• Annual leave is 27 days per annum (pro rata) and rises with service plus bank holidays.
• Flexible working opportunities.
• Accessible local transport.
• Access to the cycle to work scheme.
• Onsite parking facilities.

Not only this but we also offer a range of health, lifestyle and financial wellbeing benefits, which can be viewed at https://intranet.chesterfieldroyal.nhs.uk/staff_wellbeing/index

Chesterfield Royal Hospital NHS Foundation Trust is North Derbyshire's only acute District General Hospital, with 24-hour Emergency Department services; we're responsible for providing care and treatment to more than 400,000 people who live in our communities. We are modern, well-resourced and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission has rated the Trust as ‘Good’.

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

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This advert closes on Friday 14 Nov 2025