Urgent Suspected Cancer Supervisor - Patient Access

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent healthcare organization in Liverpool seeks a Patient Access Referrals & Templates Officer to manage a team of administrators. The role involves coordinating patient bookings on a cancer pathway and ensuring effective clinic capacity use. Ideal candidates will have experience in cancer processes, strong IT skills, and the ability to mentor and develop staff. Competitive compensation and growth opportunities offered.

Qualifications

• Experience managing a team and developing staff knowledge.
• Methodical problem-solving skills and high IT proficiency.
• Ability to maintain professional relationships.

Responsibilities

• Coordinate and book patients on a cancer pathway.
• Liaise with clinical teams to ensure timely appointments.
• Manage Band 3 administrators in outpatient settings.

Skills

Experience in Urgent Suspected Cancer processes

Staff management and mentoring

Business intelligent reporting

Proficiency in Excel

Ability to work under pressure

Strong communication skills

Tools

Somerset Cancer Registry

e-Referral Service

Job description

We are looking for a highly motivated, conscientious individual with experience and understanding of Urgent Suspected Cancer processes and wait times. The ideal candidate will have experience of managing staff with the ability to mentor, support and develop staff knowledge.

The ideal post holder will be able to work under pressure, have a methodical approach to solving problems, understand business intelligent reporting as well as having a high level of IT skills for example proficient in excel.

The ideal post holder will also be intuitive, present themselves in a professional manner and be able to build and maintain relationships with colleagues from across the Trust.

Experience in using Somerset Cancer Registry (SCR) and e-Referral Service (e-RS) preferred.

The post holder is responsible for a team of Band 3 administrators who are the first point of contact for patients and service users providing an in depth knowledge of Outpatient Registration, Referrals Management and Clinic Templates. The Patient Access Referrals & Templates Officer will liaise closely with the clinical teams and speciality management teams to ensure patients receive timely and appropriate appointments according to their care pathway whilst maximising effective use of clinic capacity.

The post holder will work in a very active and busy environment requiring a consistently high standard of performance and attention to detail. Main tasks include the co-ordination and booking of patients on a cancer pathway and assisting the service managers in the achievement of local and national targets.

For roles at Liverpool Women’s, visit their careers page.

For further details / informal visits contact: Name: Sharon Scott Job title: Patient Access and Referrals Co-ordinator Email address: [e-mail] Telephone number: 0151 706 3288

Or you can contact; Shan Bear-Price, Patient Access Services Manager [e-mail]