Urgent Emergency Care Secretary

NHS; Doncaster; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare organization in Doncaster seeks a dynamic Permanent Secretary to join the Urgent Emergency Care Admin Team. You will provide high-quality administrative support and ensure efficient patient pathways. Ideal candidates will have strong communication skills and experience in a busy office environment, with opportunities for flexible working arrangements.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

Salary sacrifice schemes

Discounts on shopping and restaurants

Qualifications

• Minimum 2 years busy office experience.
• Previous experience in a clerical/administrative role required.
• Customer care experience is necessary.

Responsibilities

• Provide administrative support to the Urgent Emergency Care Admin Team.
• Ensure efficient end-to-end patient pathway.
• Complete digital transcriptions in a timely manner.

Skills

Excellent verbal and written communication skills

Ability to work on own initiative

Ability to work as part of a team

Attention to detail

Accurate data entry and typing skills

Education

GCSEs including English and Maths at Grade C or above

Tools

Microsoft Word

Job description

Job summary

We are looking for a dynamic and enthusiastic individual to join our Urgent Emergency Care Admin Team as a permanent secretary based at Doncaster Royal Infirmary.

Main duties

You will be required to maintain a high standard of administrative support to the Urgent Emergency Care Admin Team, ensuring that robust systems are in place for the efficient end to end patient pathway. You will also ensure that digital transcriptions are completed in a timely manner in accordance with Trust expectation.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities. We offer a range of benefits to support our people including: extensive range of learning opportunities, NHS Pension Scheme, generous holiday entitlement in line with Terms & Conditions, comprehensive health and wellbeing support, NHS Car Lease schemes and a range of salary sacrifice scheme, discounts on restaurants, getaways, shopping and finance through external providers.

Details

Date posted: 13 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-7537694

Job locations

Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN2 5LT

Job description

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please follow the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualification and Training

• GCSEs including English and Maths at Grade C or above or suitable equivalent qualification or relevant experience
• Demonstrable working knowledge of Microsoft packages including Word

Desirable

• Business Administration Level II Apprenticeship
• RSA III or NVQ III or suitable equivalent level administrative qualification

Personal Attributes & Skills

• Excellent verbal and written communication skills
• Ability to work on own initiative
• Ability to work as part of a team to support colleagues
• Trustworthy, punctual and reliable
• A methodical and organised approach to work
• Demonstrates attention to detail
• Accurate data entry, typing and checking skills
• Ability to work under pressure to meet tight deadlines in a busy environment

Knowledge and Experience

• Minimum 2 years busy office experience
• Previous experience working in a clerical/administrative role
• Customer care experience
• Ability to work to and promote Standard operating procedures / performance targets

Desirable (Knowledge and Experience)

• Previous Medical Secretary role
• Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address: Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN2 5LT

Website: https://www.dbth.nhs.uk/ (Opens in a new tab)