Urgent Care Receptionist & Ward Clerk

NHS; Warrington; On-site; GBP 20,000 - 28,000; Full time

Job summary

A regional healthcare trust in Warrington is seeking a motivated UEC Receptionist/Ward Clerk to join their Emergency Department team. The role involves providing vital administrative support, managing patient registration and communications. Ideal candidates are organized, possess strong communication skills, and have experience in a reception/administrative setting. The position requires flexible work hours across shifts.

Qualifications

• Previous Secretarial/Administrative knowledge and experience required.
• Knowledge of NHS practices preferred.
• Ability to work under pressure and maintain a positive attitude.

Responsibilities

• Provide full administrative support to the Emergency Department.
• Register patients and ensure data accuracy.
• Handle telephone queries and filing tasks.

Skills

Customer Service experience

Ability to adapt to changing practices

Experience of dealing with the general public

Positive and enthusiastic approach

Good communication skills

Education

Customer Care Course

Familiarity with medical terminology

Tools

Microsoft Windows Applications

Lorenzo/ICE systems

Job description

A regional healthcare trust in Warrington is seeking a motivated UEC Receptionist/Ward Clerk to join their Emergency Department team. The role involves providing vital administrative support, managing patient registration and communications. Ideal candidates are organized, possess strong communication skills, and have experience in a reception/administrative setting. The position requires flexible work hours across shifts.