Urgent Care Practitioner - Bank

Primary Care 24; Liverpool City Region; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare organization in Liverpool seeks an experienced clinical triage professional. The role involves liaising with medical teams, managing patient care, and ensuring safe clinical assessments. Ideal candidates should have extensive emergency experience and a clinical degree. The position offers £23.00 per hour with flexible shifts available.

Benefits

Bank Worker Agreement with shift flexibility

Eligibility for Blue Light card

Qualifications

• Extensive experience in emergency health care settings.
• Significant expertise in clinical triage.
• Experience of working in urgent care / primary care or similar setting.

Responsibilities

• Liaise with medical leadership for patient oversight.
• Manage clinical demands to ensure safe care delivery.
• Review patients awaiting contact to minimize clinical risk.

Skills

Emergency health care experience

Clinical triage expertise

Clinical skills and reasoning

Education

Degree in Clinical Practice

Clinical Examination and Diagnostics Level 6 / 7

Job description

About us

Primary Care 24 (PC24) is a not‑for‑profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Job Details

Salary: £23.00 per hour

Location: Wavertree Technology Park, Wavertree, Liverpool

Shifts: 08:00-13:00, 13:00-18:00, 18:00-23:00, 23:00-08:00 (Friday evening, Monday morning)

What will you be doing

• Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.
• Managing clinical demands in collaboration with the Clinical Coordinator / Shift Manager to ensure delivery of safe care to agreed waiting times.
• Escalating concerns / priority patients to the Clinical Coordinator / On‑call teams.
• Reviewing patients awaiting contact to provide oversight and minimise clinical risk by actively filtering for potential sign‑posting to more appropriate services.
• Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration.
• Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and sign‑posted when required and safely clinically.
• Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with the support of clinically based algorithms.

What do you need

• Extensive experience in emergency health care settings.
• Significant expertise in clinical triage.
• Degree in Clinical Practice.
• Clinical Examination and Diagnostics Level 6 / 7 or relevant telephony triage experience.
• Experience of working in urgent care / primary care or similar setting.

What’s on Offer?

• £23.00 per hour.
• Bank Worker Agreement where you can view and select the shifts that suit you.
• Eligibility to apply for the blue Light card.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.