Urgent Care Practitioner

Primary Care 24; Liverpool; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Liverpool is seeking skilled Urgent Care Practitioners to join their out-of-hours team. The role involves providing clinical consultation via telephone and effective patient assessments. Candidates should have a strong background in telephony triage and emergency healthcare. The position offers flexibility with hybrid working options and comes with benefits like annual leave, wellness support, and a cycle-to-work scheme.

Benefits

Home working available after probation

27 days annual leave

Cycle to work scheme

Blue light card eligibility

Colleague wellbeing package

Qualifications

• Extensive experience in emergency healthcare settings.
• Significant expertise in clinical triage.
• Experience of working in urgent care or primary care.

Responsibilities

• Liaising with medical leadership for patient coordination.
• Managing clinical demands with the Clinical Coordinator.
• Escalating concerns regarding priority patients.
• Prioritising patients in line with escalation plans.
• Providing skilled assessment of patients through telephone consultations.

Skills

Telephony triage experience

Emergency health care experience

Clinical judgment

Communication skills

Education

Degree in Clinical Practice

Clinical Examination and Diagnostics Level 6 / 7

Job description

Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times.Escalating concerns / priority patients to the Clinical Coordinator / On-call teamsReviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services.Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deteriorationApply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe.Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

Main duties of the job

Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times.Escalating concerns / priority patients to the Clinical Coordinator / On-call teamsReviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services.Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deteriorationApply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe.Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Job responsibilities

Are you a clinician with telephony triage experience? We are looking for Urgent Care Practitioners to join our out of hours team. You will provide skilled and effective assessment of patients presenting clinical need through telephone consultation, using professional clinical judgement with the support of clinically based algorithms.

Location: Wavertree Technology Park, with hybrid available

Shifts: Monday-Friday 6-hour shifts between the hours of 6pm-8am.

24/7 service over the weekend.

Contract: Full and Part time positions available

What will you be doing

• Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.
• Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times.
• Escalating concerns / priority patients to the Clinical Coordinator / On-call teams
• Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services.
• Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration
• Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe.
• Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

What do you need

• Extensive experience in emergency health care settings
• Significant expertise in clinical triage
• Degree Clinical Practice
• Clinical Examination and Diagnostics Level 6 / 7or relevant telephony triage experience
• Experience of working in urgent care / primary care or similar setting

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

What's on Offer?

• Home working available once completed probationary period
• 27 days annual leave (pro rata) previous NHS service will be taken into account.
• Cycle to work scheme
• Eligible to apply for blue light card
• Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.