Urgent Care Assistant-Swindon(Part-time,Out of hours,Up to £16.48/hr)

Medvivo by HealthHero; Swindon; On-site; Part time

Job summary

An established industry player is seeking dedicated Urgent Care Assistants to support a vital healthcare service. This part-time role involves driving clinicians to patients, managing reception duties, and ensuring the Treatment Centre is well-maintained. The position offers a competitive pay rate with enhancements for evening and weekend shifts, generous holiday entitlement, and a supportive work environment. If you're organized, compassionate, and ready to make a difference in the community, this opportunity is perfect for you. Join a team that values inclusivity and diversity while providing essential care to those in need.

Benefits

Competitive pay with enhancements

Discretionary staff bonus scheme

Generous holiday entitlement

Company Pension Scheme

Simply Health cash plan membership

Life Assurance

Free staff parking

Qualifications

• Ability to interact confidently with patients and relatives.
• Strong organizational and administration skills required.

Responsibilities

• Driving clinicians to patients' homes and performing basic vehicle checks.
• Providing non-clinical support to clinicians and patients.

Skills

Interpersonal Skills

Attention to Detail

Organizational Skills

Administration Skills

Education

No formal education required

Tools

Computer Systems

Job description

Job Summary

As a result of continued growth, Medvivo are seeking to recruit two Urgent Care Assistants to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.

Shift patterns and rota flexibility can be discussed at the application stage.

Main duties of the job

Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

The Role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

Your Key Duties Will Include:

Driving

• Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
• Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
• Accurate recording of all medications and consumables used while on shift.

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
• Supporting Clinicians while you are on shift.
• Communicating with patients both in person and via the telephone (comfort & welfare checks).
• Ensure the Treatment Centre is kept clean and tidy.

Medication And Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
• Replenishing car stock at the end of your shift.
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables.

About You

As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You Will Be Required To:

• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

What We Offer:

• A competitive rate of pay with evening and weekend enhancements of up to £16.48/hr (dependent on shift times).
• Discretionary staff bonus scheme.
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
• Company Pension Scheme.
• Simply Health cash plan membership.
• Life Assurance.
• Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance.

Closing Date: Tuesday 22nd April (5 pm)

Additional information

Please note that the successful applicant will need an Enhanced DBS which will be provided by Medvivo upon confirmation of appointment.

Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.

Equality, Inclusivity and Diversity

In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us.

Job Description

Job responsibilities

As a result of continued growth, Medvivo are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.

Shift patterns and rota flexibility can be discussed at the application stage.

Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours if successful your rota may include a variety of the below hours:

• Monday Friday 18:15/18:30 23:00 (Evenings)
• Monday Friday 23:00 08:00 (Overnights)
• Saturday - Monday 08:00 - 08:00 - (Encompassing Days/Evenings and Overnight Shifts)

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance.

Closing Date: Tuesday 22nd April (5 pm)

Additional information

Please note that the successful applicant will need an Enhanced DBS which will be provided by Medvivo upon confirmation of appointment.

Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.