Urban Outfitters Sales Associate - Canterbury, UK (NEW STORE)

Urban Outfitters Europe; Canterbury; On-site; GBP 80,000 - 100,000; Part time

Job summary

A popular retail brand is seeking a Sales Associate in Canterbury to foster creativity and provide excellent customer service. The ideal candidate should possess strong communication skills and a positive attitude. Join a team that values employee development and collaboration, and help uphold store standards. This part-time role offers a vibrant work environment.

Qualifications

• Previous experience in a retail environment is preferred.
• An awareness of the Urban Outfitters brand is beneficial.

Responsibilities

• Deliver a positive, friendly experience to customers.
• Assist in the training and development of peers.
• Demonstrate proficiency in job tasks and inventory control.

Skills

Strong communication skills

Customer engagement

Teamwork

Job description

Urban Outfitters Sales Associate - Canterbury, UK (NEW STORE)

Location: 2 WHITEFRIARS STREET, Canterbury, CT12TD United Kingdom

The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

What You'll Be Doing

• Deliver a positive, friendly experience by engaging customers through conversation and service
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• Provide a store experience that reflects the Company’s mystery shop standards
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Uphold company standards and act as a positive role model to peers

Teamwork & Communication

• Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Communicate positively and effectively with peers
• Actively participate in daily and department meetings

Operations

• Demonstrate proficiency in job knowledge (tills, shipment tasks, and fitting room guidelines)
• Participate in the processing of new shipment and help the team keep receiving and back stock areas clean and organised
• Assist in the timely and accurate completion of weekly tasks (markdowns, re‑tickets, transfers and RTVs)
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to company health & safety regulations

Merchandising & Display

• Uphold store merchandising and cleanliness standards
• Ensure that merchandise is ticketed and the sales floor is well stocked
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product and trend awareness

What You'll Need

• Previous experience in a retail environment – not a must
• An awareness of the Urban Outfitters brand and its appeal to the local market
• Strong communication skills

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level

• Not Applicable

Employment type

• Part‑time

Job function

• General Business, Other, and Customer Service