Urban Outfitters - Digital Optimisation Assistant (12 Month FTC)

URBN; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retailer in London is seeking a Digital Optimisation Assistant to enhance the digital experience. You will support product copy processes, assist in promotions, and deliver visual merchandising strategies. Candidates should have a strong interest in fashion and excellent organizational skills. This role offers various perks including flexible working hours and an employee assistance program.

Benefits

Flexible start and finish times

Bring your dog to work

Employee Assistance program

Free gym access

Private Medical Insurance

Up to 40% discount at URBN Brands

Charity volunteer day

Cycle to work scheme

Season ticket loan

Structured support and development

Qualifications

• An interest in fashion and digital shopping experiences.
• Ability to prioritize and manage multiple tasks.
• Strong organizational skills and independent working capability.

Responsibilities

• Support product copy process for tone of voice adherence.
• Assist promotion setup across all sites.
• Deliver visual merchandising strategy across EU sites.

Skills

Interest in Fashion

Organizational skills

Strong team player

Tools

Excel

Job description

About Us

Urban Outfitters started out as a single boutique in the 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.

We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood; Creative - we champion limitless minds; Inclusive - we open our platforms to all communities; Responsible - we work to reduce our impact on the environment; Compassionate - we care for each other beyond the 9 to 5.

Role Summary

Join Urban Outfitters as a Digital Optimisation Assistant and help elevate our digital experience. You'll enhance performance, refine user journeys, and optimise tools to drive engagement and conversion. If you're passionate about fashion trends, data-driven innovation and seamless online experiences, this is your chance to make an impact!

What You'll Be Doing

• Support in product copy process, ensuring tone of voice and best practises are adhered to.
• Work closely with SEO team to optimise pages across all sites and markets.
• Support 'ratings and reviews' process, working closely with team to continue to grow review coverage on site and utilise to help conversion rate.
• Assist promotion set up across all sites and markets. Ensuring promotions are represented consistently across all sites and devices.
• Deliver the visual merchandising strategy across EU sites, optimising bestselling styles to ensure a visually appealing and engaging customer experience.
• Product catalogue management.
• Action daily site quality assurance to ensure all products are correctly categorised and merchandised across the UK site.
• Act as a point of contact for customer service, responding to any queries and providing feedback to buying and merchandising teams.
• Support Digital Optimisation Coordinator in wider digital projects.

#LI-GC1 #UrbanEU

What You'll Need

• An interest in Fashion and digital shopping experience, stay updated on visual merchandising trends across competitor landscape.
• Excel knowledge desirable but not essential.
• Ability to prioritise and manage multiple and competing priorities.
• Ability to work independently.
• Ability to grasp multiple technical systems quickly.
• Excellent organisational skills.
• Strong team player with the ability to make and maintain connections across the business.

The Perks

• Work-life balance: Flexible start and finish times
• Bring your dog to work
• Wellbeing: Employees Assistance program to support with mental, physical and financial health
• Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
• Private Medical Insurance
• Up to 40% off at all URBN Brands!
• One paid day to either volunteer or fundraise for a charity of your choice
• Cycle to work scheme
• Season ticket loan
• Continued Development: We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.