Upper GI Straight to Test Support Worker | Sherwood Forest Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Foundation Trust is seeking an organized Support Worker for their Upper GI Team at King’s Mill Hospital. The role involves supporting patients with suspected upper gastrointestinal cancer, managing enquiries, and maintaining records. Ideal candidates should demonstrate strong communication skills and a commitment to patient service. The position offers an opportunity to contribute to meaningful healthcare delivery within a supportive team environment.

Responsibilities

• Act as a first point of contact for patients, handling enquiries.
• Support UGI CNS to identify the needs of cancer patients.
• Provide information regarding patient pathway and diagnostic tests.
• Maintain spreadsheets and databases to track patient activity.
• Assist with the administrative running of tele-clinics.
• Order and manage educational resources for patients.
• Support the CNS team in data collection and audit.

Job description

Sherwood Forest Hospitals are looking for a proactive and organised Support Worker to join our Upper GI Team at King’s Mill Hospital, supporting the delivery of high-quality care for patients with suspected Upper Gastrointestinal (UGI) cancer.

Key Responsibilities

• Act as a first point of contact for patients, carers, and healthcare professionals—handling face‑to‑face, telephone, and email enquiries.
• Support the UGI CNS to identify the needs of upper GI cancer patients, contributing to the Holistic Needs Assessment process where appropriate.
• Provide general information and support regarding patient pathway and diagnostic tests, enabling patients to navigate the health and social care system and make optimal choices.
• Maintain and update spreadsheets and databases to track patient activity and support service audits.
• Assist with the administrative running of nurse‑led tele‑clinics and health and well‑being clinics.
• Order and manage educational resources for patients.
• Support the CNS team in data collection and audit activities to improve service delivery.

Apply now to join our team!

We are an award‑winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically‑led organisation.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs (GOV.UK). Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

This advert closes on Monday 3 Nov 2025.