Unix & Linux Systems Administrator — ITIL-minded Problem Solver

Sanderson Government & Defence; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading defence consultancy in the United Kingdom is seeking a skilled technical support professional to provide first and second level support for technical issues. You will monitor system performance, maintain documentation, and ensure compliance with processes. The ideal candidate will possess excellent organizational skills, experience with ITIL best practices, and a proactive approach to problem-solving. Join a team that values diversity and offers a supportive working environment.

Qualifications

• Experience in providing first and second level technical support on incidents and problems.
• Ability to monitor overall system performance.
• Knowledge in creating and maintaining documentation.

Responsibilities

• Provide first and second level technical support on incidents and problems.
• Monitor overall system performance and ensure smooth functionality.
• Create, maintain, and utilise documentation.

Skills

Excellent organisation and time management skills

ITIL best practices

Process improvement

Proactive problem-solving

Job description

A leading defence consultancy in the United Kingdom is seeking a skilled technical support professional to provide first and second level support for technical issues. You will monitor system performance, maintain documentation, and ensure compliance with processes. The ideal candidate will possess excellent organizational skills, experience with ITIL best practices, and a proactive approach to problem-solving. Join a team that values diversity and offers a supportive working environment.