Unity Product Manager - Senior Associate

JPMorgan Chase & Co.; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global financial services firm is seeking a Unity Product Manager to shape the vision and strategy of the Unity product. This role involves collaborating with senior management to enhance client experiences and drive operational efficiency. You will engage across teams to develop user-centric solutions and validate hypotheses through testing. Ideal candidates have prior experience in Product Management, knowledge of CIB Operations, and strong communication skills. Join to lead and innovate in a dynamic environment.

Qualifications

• Prior experience in Product Management.
• Understanding of CIB Operations business areas.
• Working knowledge of web and database technologies.
• Experience in agile teams with UX designers.
• Excellent communication and relationship-building skills.

Responsibilities

• Ensure a deep understanding of the user journey.
• Develop value propositions to alleviate user pains.
• Advocate customer needs to cross-functional teams.
• Define and track OKRs for value realization.
• Engage with teams to define rollout strategy.

Skills

Product Management experience

CIB Operations knowledge

Web technologies

Agile methodologies

Problem-solving skills

Relationship-building

Logical planning

Job description

Join our dynamic global team and play a pivotal role in shaping the future of workflow management. You'll collaborate with senior management to deliver innovative solutions that enhance client experiences, reduce risks, and drive operational efficiency.

As a Unity Product Manager in Market Ops Transformation, you will be part of a global team delivering key aspects of the Unity product vision and strategy. You will work to unify teams, data, and intelligence on a single platform, aiming to deliver exceptional client experiences, reduce operational risks, and enable efficient resolutions.

Job Responsibilities

• Ensure a deep understanding of the user journey and the user’s jobs-to-be-done.
• Develop value propositions that alleviate users’ pains and identify potential gains.
• Advocate customer needs to the broader cross‑functional team.
• Identify and address risky assumptions and hypotheses proactively through experimentation and testing.
• Validate hypotheses through rapid experimentation and testing.
• Partner closely with user research and UX design teams to advance discovery and designs.
• Provide product leadership through setting priorities and vision for planning and execution.
• Capture and refine user stories with technology, UX, and data science, prioritizing based on value and cost.
• Define and track OKRs to focus teams on outcomes and value realization.
• Use data to gain insights about the product and user behaviour, identifying improvement opportunities.
• Engage with Operations, Client Service, and Marketing teams to define rollout strategy and adoption plan.

Required qualifications, capabilities, and skills

• Prior experience in Product Management.
• Understanding of CIB Operations business areas and trade lifecycle knowledge.
• Working knowledge of web and database technologies.
• Experience working in agile teams with UX designers and technologists.
• Inquisitive and motivated to solve business problems creatively.
• Confident in questioning business and technology requirements and solutions.
• Excellent communication and relationship‑building skills.
• Logical and structured approach to planning, analysis, and decision‑making.
• Well‑organized and able to work under pressure to meet deadlines.
• Attention to technical detail, seeking out potential problem areas and following up with experts.

Preferred qualifications, capabilities, and skills

• Prior experience in Product Management, ideally in a large corporation, client service, operational, or technology environment.
• Experience with Artificial Intelligence and machine learning applications.
• Strong stakeholder management skills.
• Ability to lead cross‑functional teams.
• Experience in defining and tracking product metrics.
• Familiarity with data‑driven decision‑making processes.