Unit Secretary, Full-Time, Day Shift

Rochester Regional Health; Belfast City District; On-site; GBP 17,000 - 20,000; Full time

Job summary

Rochester Regional Health in Clifton Springs, NY, seeks a Unit Secretary to provide administrative support for the nursing unit, manage the nurse call system, answer calls, and assist physicians and nurses as needed. The role requires daily rounding, updating boards, and coordinating with Environmental Services and Maintenance.

Responsibilities include ensuring patient flow, maintaining supplies, and handling documentation and forms.

Qualifications

• Associate degree preferred.
• Two years related work experience in a healthcare setting or customer service setting preferred.
• Effective verbal and/or written communications skills highly desired.
• Excellent communications and organization skills highly desired.
• Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software highly desired.

Responsibilities

• Maintains patient flow for Unit by verifying daily census list against actual census, updates in Care Connect.
• Monitors and maintains nurse call system for unit and responds to patient calls for service.
• Answers telephone, routes calls and provides administrative support for nursing and physicians.
• Greets visitors and patients, provides escorts as needed.
• Assists in maintaining inventory and supply levels for the unit and equipment inventory.
• Daily rounding of patients, updates whiteboards, surveys rooms for potential harm and ensures safety measures.
• Updates unit patient boards and tracks arrivals and discharges.
• Creates work orders and reports unit needs to appropriate departments.
• Coordinates requests regarding patient valuables and maintains proper consents.
• Provides secure transport of medications per process and assists inquiries.

Skills

Verbal communication

Written communication

Organizational skills

Office software

Customer service

Education

Associate degree preferred

Tools

Database management

Spreadsheets

Word processing

Presentation software

Job description

SUMMARY

Provides administrative support for assigned nursing unit, including maintenance and monitoring of nurse call system, answering telephone and intercom calls, maintaining supply levels for unit, and reporting unit needs to other departments such as Environmental Services and Maintenance, support physicians and nurses as needed, daily rounding, and attend required meetings.

Job Title : Unit Secretary

Department : LTC Operations

Location : 2 Coulter Road, Clifton Springs, NY 14432

Hours Per Week : 40 - Full-time

Schedule : Monday-Friday, 730A-4P or 8A-430P

ATTRIBUTES

• Associate degree preferred.
• Two years related work experience in a healthcare setting or customer service setting preferred.
• Effective verbal and/or written communications skills highly desired.
• Excellent communications and organization skills highly desired.
• Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software highly desired.

Minimum Qualifications

Required Licensure/Certification Skills: In Long Term Care Only: Certification in NYS as Certified Nursing Assistant (as it applies to Unit Secretaries when performing as Certified Nursing Assistants)

Rochester General Health System is an Equal Opportunity / Affirttaive Action Employer. Minority/Female/Disability/Veteran

RESPONSIBILITIES

• Maintains patient flow for Unit by verifying daily census list against actual census, updates in Care Connect. Notifies Bed Coordination of known discharges as they occur.
• Monitors and maintains nurse call system for unit. Responds to patient’s call for service as needed.
• Answers telephone, routes calls and provides administrative support for nursing and physicians, sort and distribute mail.
• Greets visitors, patients and team members entering unit. Provides escorts to other areas when needed.
• Assists in maintaining appropriate inventory and supply levels determined by unit. Assists in maintaining and monitoring equipment inventory.
• Daily rounding of patients on unit, updates whiteboards, surveys rooms for potential harm, and ensures safety measures are in place.
• Updates unit patient boards, and maintain awareness of arrivals and discharges on the unit
• Creates work orders, HELPSTAR tickets and report any unit needs to environmental, engineering, injury prevention, to appropriate department.
• Coordinates requests regarding patient valuables to assure appropriate consents are obtained to secure properties with the cashier or Public Safety officer.
• Assists with team member, physician, patient and visitor inquiries.
• Provides secure transport of non-controlled medications from pharmacy to unit and from unit-to-unit when transporting patients in accordance with designated process.
• Ensures all pertinent in-patient forms are maintained on the unit
• Attends department and organizational meetings
• Completes annual mandatory compliance with Health Screen and HLC Learning
• Completes scanning of patient’s documentation in a timely manner
• Completes End of Life process, including documentation and notifications.
• May be required to function as a Certified Nursing Assistant when needed.
• Performs other duties as assigned.

PHYSICAL REQUIREMENTS

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$17.25 - $19.75

CITY

Clifton Springs

POSTAL CODE

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.