Unit Personnel Office Administrator

Mitie Cleaning & Hygiene Services; Gosport; On-site; GBP 25,000; Full time

Job summary

A UK facilities management firm seeks a Unit Personnel Office Administrator responsible for handling personnel administration and customer liaison. The role requires strong organisational skills, a proactive approach, and IT literacy, with opportunities for professional growth. Competitive salary of £24,637.57 per annum and full-time employment are offered.

Benefits

Flexible lifestyle benefits platform

Cycle-to-work scheme

Enhanced pension contributions

High street discounts

Cash prizes for employee recognition

Qualifications

• Administration experience with good organisational and motivational skills.
• Proven track record of delivering quality administration and service.
• Persuasive and credible communicator able to develop close working relationships.
• Ability to manage short notice changes to requirements and deadlines.

Responsibilities

• Provide day-to-day personnel administration and customer interface.
• Arrange travel using an online booking system.
• Maintain budgetary-related information and protect personnel data.
• Assess pay and allowance entitlements.

Skills

Organisational skills

Customer service

Communication skills

IT literacy

Proactive approach

Education

Good standard of education

Tools

MS Office applications

Job description

Better places, thriving communities.

Job Title: Unit Personnel Office Administrator

Salary: £24,637.57 per annum

Position Type: Permanent

Type of Employment: Full Time

Hours: 37.5 hours per week

Location: HMS Sultan, Napier House, Military Road, Gosport, Hampshire, England, PO12 3BY

Administrator – Personnel Office

An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

Position Overview

Based in the Personnel Office HMS Sultan, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

• Provide a dedicated day-to-day focal point for the personnel administration, including a direct customer interface and liaison with coordinators and line managers.
• Arrange travel utilising an online booking system, and liaising with booking companies, coordinators and travellers.
• Collate and maintain budgetary-related information.
• Maintain and protect personnel-related data.
• Data input, updating the joint‑Service administration system.
• Assess entitlement to pay, allowances, expenses, promotion, awards and more.
• Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
• Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff.

What We Are Looking For

The successful candidate will be well‑organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro‑active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self‑motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values.

• Administration experience with good organisational and motivational skills and a high degree of integrity.
• Proven track record of delivering quality administration and service with customer facing experience.
• Persuasive and credible verbal and written communicator with the ability to develop close working relationships.
• IT literate with a good working knowledge of MS Office applications.
• Conversant/knowledge of MOD personnel administration applications and systems (desirable).
• Proactive approach and the ability to embrace and lead on change.
• Ability to manage short notice changes to requirements and deadline.
• Good standard of education.

Additional Information For Internal Applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.

Benefits

Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Accessibility

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

About Mitie

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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