Union Operations & Admin Coordinator

John Moores Students' Union; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A student union organization in Liverpool seeks an Operations & Admin Co‑ordinator to ensure a welcoming and engaging environment for students. The role involves managing daily processes, supporting part-time staff, and upholding high standards of inclusion and accessibility. The ideal candidate will possess strong administrative experience and organizational skills. This position offers a variety of benefits, including flexible working options and significant annual leave.

Benefits

32 days of annual leave

Hybrid working flexibility

Enhanced parental leave options

Paid Volunteer Leave

Reduced gym membership

Employee Assistance Programme

Qualifications

• Proven experience in administrative roles, ensuring smooth operations.
• Capacity to develop and support student staff effectively.
• Ability to create a welcoming and inclusive environment.

Responsibilities

• Welcome students at reception and assist them in finding support.
• Ensure operations run smoothly, creating a safe and welcoming space.
• Recruit, develop, and support student staff to enhance service delivery.

Skills

Strong administrative experience

Excellent organisational skills

Strong commitment to inclusion

Job description

Union Operations & Admin Co‑ordinator

As our Union Operations & Admin Co‑ordinator, you will be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you will make every interaction feel positive, accessible, and engaging. Behind the scenes, you will keep our operations running smoothly—supporting day‑to‑day processes, ensuring our spaces remain welcoming, accessible and safe, and guiding our team of part‑time student staff. With a focus on excellence, you will recruit, develop, and support students, empowering them to grow in confidence, build new skills and deliver exceptional service across JMSU in a positive, inclusive environment. You will bring strong administrative experience, excellent organisational skills and a keen eye for compliance.

Interviews will be held on either 28th or 29th January 2025.

About JMSU

We make sure students get the most out of their university experience. We put students at the heart of everything we do—empowering the student voice, planning events, helping to develop campaigns, providing opportunities to make friends and learn something new, and everything in between.

Taking Action on Inclusion

At JMSU we are dedicated to building a diverse and inclusive workplace. We are proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong. We encourage applications from all backgrounds, especially from ethnically diverse candidates who are under‑represented within our core staff team. We operate a Guaranteed Interview where the minimum essential criteria are met. Read more about our commitment to Equality, Diversity and Inclusion on the "work for us" section of our website.

Benefits

• Location, Location, Location: We're right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open‑plan office offers good space, staff chat and city views
• Hybrid Working: Enjoy the best of both worlds—mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• 'Tis the season to be off work: We're closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There's plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer's Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren't just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidays and others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!