[Unilever] Retail Insights Analyst

Digitailor; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

24 days annual leave

Bank holidays

Pension

Life insurance

Job summary

Smollan is seeking a commercially-minded Retail Insights Analyst to support one of the world's leading FMCG businesses. Based in South West London with hybrid working, you will turn retail data into actionable recommendations that improve sales, availability, and promotional execution.

Working with customer account teams and senior stakeholders, you will build monthly performance packs, develop dashboards, and embed insight-led ways of working across the client team to shape decisions.

Qualifications

• Experience in retail analytics and turning data into actionable insights.
• Ability to translate data into clear, retailer-ready stories.
• Strong Excel and dashboarding skills.

Responsibilities

• Support the Account team by providing reports and insights to client teams.
• Translate data into clear, retailer-ready stories with a strong 'so what / now what'.

Skills

Retail analytics

Data storytelling

Excel

Stakeholder management

Education

Degree in related field

Tools

Power BI

SQL basics

EPOS data systems

Job description

Retail Insights Analyst Full Time | Permanent Up to £35,000 per annum + 5% Annual Bonus South West London / Winnersh / Hybrid Working Want to turn your retail experience into a career in insights? We're looking for a commercially-minded Retail Insights Analyst to join our team at Smollan supporting one of the world's leading FMCG businesses. This is a rare opportunity to work directly within our client's customer teams, helping turn retail data into actionable recommendations that improve sales performance, availability, promotional execution and retailer engagement. You'll be based within our client's Head Office in south west London for a minimum of three days per week, giving you exposure and visibility that would normally take years to achieve in a traditional analyst role. Working alongside Customer Account Managers and senior stakeholders, you'll help shape decisions that impact some of the UK's biggest retailers. Whether you're a graduate looking to start your career, or you're currently an Assistant Store Manager, Department Manager or retail professional who enjoys using data to drive performance, this could be the perfect next step.

Why Join

Us? This is more than an analyst role. It's an opportunity to build your career within a global FMCG environment while working closely with major UK retailers and senior commercial stakeholders. You'll gain valuable experience across insights, category management, account management and commercial analytics, opening doors to a wide range of future career opportunities.

What's In It For You?

• Direct exposure to one of the world's leading FMCG businesses as well as major UK retailers
• Ongoing development and career progression opportunities
• 24 days annual leave (increasing annually up to 29 days) + bank holidays
• Other benefits include: Medicash level 2, enhanced company pension, enhanced sick pay, life insurance, enhanced paternity leave, enhanced maternity leave, adoption leave, cycle to work scheme, gym discount scheme, referral programme + Perkbox and Taste Card

If you're passionate about retail, enjoy working with data and want to make a real commercial impact, we'd love to hear from you. At Smollan, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We're proud to be recognised as one of UK & Europe's Best Workplaces™* every year since 2015, with additional accolades:

• UK's Best Workplaces™ for Women* (since 2018)
• UK's Best Workplaces™ for Wellbeing* (since 2018)
• UK's Best Workplaces™ for Development* (2024)
• UK's Best Workplaces™ in Consulting & Professional Services* (2023)
• Happiest Workplace Award* (WorkL, 2023,2024 & 2025)
• Multiple FMBE awards* (our industry awards)
• Agency of the Year* titles than any competitor.

*awards may be listed under our previous name, REL Field Marketing. Our Rebranding Journey In January 2026, REL Field Marketing became part of the Smollan brand, marking an exciting next chapter in our journey. With a 30-year heritage and being part of the Smollan network since 2015, this change is about more than a new name - it brings together our strong local expertise with Smollan's global scale, insight, and innovation. You'll be working for a business that values its local teams, now supported by global best practices, shared knowledge, and opportunities to build your career as part of a truly international organisation.

Sustainability

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

What You'll Be Doing

• Support the Account team in providing reports and insights to client teams
• Translate EPOS, compliance, OSA and execution into clear, retailer-ready stories with a strong 'so what / now what'
• Embed insight-led ways of working within the customer team
• Be the Smollan dashboard super-user and be the first point of call for reporting and metric reviews
• Build the briefs for the Field Team and Partners, and consolidate data
• Support the Smollan Account Managers and CAMs, by owning the data consolidation
• Build and maintain the promotional plan for the retailer
• Convert consolidated retailer plans into reasons to believe and feed into the Field Team brief
• Build the Field brief ensuring ease of understanding and execution, including visual aids
• Promotional Compliance & Execution Own promotional compliance tracking and report into the CAMs with clear, actionable recommendations
• Monitor performance in-flight and trigger course correction where needed
• Stock & Availability (OSA) Be the central point of contact for stock and availability insights, using OSA data, EPOS trends and field feedback
• Work with our client's supply chain and Smollan teams to anticipate issues, align messaging and equip CAMs with clear external narratives
• Reporting & Key Initiatives Build and deliver monthly retailer performance packs, tailored to customer priorities and joint business plans
• Work with Smollan account managers to report on execution of key initiatives, recommending course correction where needed
• Provide concise, decision-ready reporting highlighting performance drivers, gaps to plan and recommended actions

What We're Looking For

You'll be naturally curious, analytical and commercially aware, with the confidence to turn data into meaningful business recommendations.

• Experience within a retail environment
• Strong analytical and problem-solving skills
• The ability to identify trends and opportunities from data
• Excellent communication and stakeholder management skills
• Highly proficient MS Office skills, particularly Excel
• Confidence working with data
• A proactive approach and genuine interest in retail performance

A degree is welcome but not essential. We're equally interested in candidates who have developed strong commercial and analytical skills through hands‑on retail experience.