Unified Communications Technical Consultant in Tadley, Hampshire

Energy Jobline CVL; Tadley; On-site; GBP 35,000 - 40,000; Full time

Job summary

A technology distributor is seeking a Technical Consultant in Tadley to support Unified Communications solutions. This hands-on role involves pre-sales support, delivering training, and collaborating with sales teams. Ideal candidates will have a background in VoIP and strong technical communication skills. The salary is between £35k and £40k, with additional benefits including a pension scheme and holiday entitlement.

Benefits

Auto enrolment pension scheme

23 days holiday rising with tenure

Qualifications

• Experience supporting VoIP/UC solutions.
• Strong understanding of IP networking fundamentals.
• Confident communicator capable of delivering technical webinars.

Responsibilities

• Work closely with sales to propose UC solutions.
• Deliver product demonstrations during sales pitches.
• Support webinars and technical workshops.

Skills

Communication skills

Technical analysis

VoIP/UC solutions

IP networking fundamentals

Presentation skills

Tools

SIP

IP PBX

VLANs

VPNs

Firewalls

Job description

An established and growing technology distributor based in Reading specialising in IP‑based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer‑facing role with a strong focus on Unified Communications (UC), pre‑sales support, and technical enablement for channel partners.

Unified Communications Technical Consultant Job Overview

This is a varied, hands‑on position that blends technical consultancy, pre‑sales support, and training delivery across a range of UC and networking products. You’ll work closely with the internal sales team, vendors, and channel partners to design, support, and promote effective solutions.

• Work with sales colleagues to scope and propose technically sound UC and networking solutions
• Deliver product demonstrations and assist with technical aspects of sales pitches
• Support webinars, open days, and industry events with solution‑focused technical input
• Identify and suggest upsell opportunities based on customer needs
• Deliver technical product and certification training to partners and internal staff
• Assist in the creation of training materials and technical content
• Plan and run technical workshops and webinars (virtual and in‑person)
• Promote upcoming training sessions in collaboration with the marketing and sales teams
• Act as a technical liaison for key UC vendors and manufacturers
• Maintain up‑to‑date knowledge and certifications across the vendor portfolio
• Attend vendor briefings and contribute to product lifecycle planning
• Provide 2nd‑line technical support to partners on UC, networking, and security solutions
• Troubleshoot issues via logs, remote sessions, and lab testing
• Escalate to vendors where required and contribute to internal knowledge base articles

Unified Communications Technical Consultant Job Requirements

You’ll be a confident communicator and technically capable professional with experience supporting VoIP/UC solutions and a strong understanding of IP networking fundamentals. You should be just as comfortable giving a product demo or delivering a technical webinar as you are diagnosing SIP logs and helping resolve partner queries.

✅ You’ll ideally bring:

• A solid background in VoIP / Unified Comms – cloud or on‑premise IP PBX, SIP, DECT, IP phones
• Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls
• Familiarity with network switching, VLANs, and VPNs
• Confidence with technical analysis (SIP traces, PCAPs, logs, etc.)
• Experience in a distributor, MSP, VAR, or vendor support role
• Ability to present clearly and comfortably in front of an audience

Unified Communications Technical Consultant Salary & Benefits

Salary dependent on experience likely £35k‑£40k

Auto enrolment pension scheme

23 days holiday rising with tenure

Other details to be discussed at interview

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