Underwriting Support Technician

Coverys, Inc.; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Benefits from day 1

Job summary

Coverys in the UK seeks a diligent General Administrative Support to assist the underwriting team with data entry, recording risk information, and efficient file management. The role focuses on accuracy and timely processing to meet service standards and compliance policies.

You will provide administrative support across underwriting, claims and operations, monitor submission flow, and help prepare KPI/KRI reports as required. A day-one benefits package is offered.

Qualifications

• Attention to detail and accuracy in data entry and document handling.
• Professional communication with internal teams and external partners.
• Proactive organisation and record keeping to support underwriting operations.

Responsibilities

• Data entry and processing of submissions, quotes and bound business.
• File management and administrative support across underwriting, claims and operations.
• Maintain underwriting system entries and ensure workflow is up to date.
• Assist with policy wordings and scheme documentation for approval.

Skills

Data Entry

File Management

Administrative Support

Communication

Attention to Detail

Education

A level standard

Graduate standard preferable

Tools

Word

Outlook

Excel

PowerPoint

Job description

The primary role is to provide a high quality and effective general administrative support to the underwriting team. Assisting with recording of risk information, its entry into the underwriting systems in an accurate and timely manner, and any ad-hoc work that may be required. All associated administration and housekeeping duties in relation to the timely and accurate processing and recording of all business written in the Underwriting area, to include structure of files, quote logging etc. which must be both timely and accurate to ensure the meeting of business plan objectives, underwriting service standards and in compliance with the company’s compliance policies.

KEY RESPONSIBILITIES

• To assist the team in administration and processing of business: Data Entry, File Management & Administrative Support
• Providing general administrative support in all areas of underwriting, claims and operations as well as day to day activities.
• Adhering to the Underwriting (Ops) Process Crib sheet at all times (attached to this description)
• Keeping the underwriting system up to date for all submissions, quotes and bound business
• Processing endorsements.
• Monitoring the submission flow and working with the underwriting team to ensure workflow management remains effective.
• Enter submissions into Xuber / ensure clearance with US platform
• Create and populate new risk folders
• Sanction check all submissions
• Monitoring PPL and other electronic placement platforms as appropriate.
• Undertaking pre-bind checks, involving liaising with the Underwriting Management and Compliance team as appropriate.
• Take care of DQ rules (populate UI etc.)
• Preparing and review key performance date (KPI’s) and key risk indicators (KRI) reports and risk reports as required.
• Document Review
• Assisting with the preparation of policy wordings and scheme documentation for approval in line with company procedures.
• PBQA and PDFVA for all quote slips
• Renewal preparation - prepare policy and claims data for Underwriters
• Preparing quotations / populating rating models
• Handling endorsements / slips on placing platforms
• Underwriting Assistance
• Assisting with the preparation and updating of underwriting manuals.
• Undertaking market research on business within the scope of activity.
• As required, assisting in the analysis of individual account performance.
• Working with the claims team / resource on the management of account or specific claim queries.
• Managing meetings/diaries including scheduling, minute taking, invitations and room allocations
• Assist in the general organisation of broker events when required.
• Any other ad hoc duties.

Compliance

• To maintain compliance with any applicable UK or International statutory or regulatory obligation as required by the role.
• This includes but not limited to obligations arising from:
• The prudent management of the business.
• Placing due regard on the interests of customers.
• Observing rules on sanctions and financial crime.
• Regulatory requirements and local licensing restrictions.
• To ensure risk management and maintaining a robust control environment is incorporated into the day-to-day responsibilities of the role.
• This includes but is not limited to:
• Awareness and understanding of the CL Enterprise Risk Management (ERM) Framework.
• Ensuring the effective design and operation of controls within their function.
• Identifying risks, risk events and issues arising in their business area and reporting these as per CL ERM Framework.
• Participate in risk management activities/processes as required of the role.

SKILLS / KNOWLEDGE / ABILITY

• Qualified to A level standard, Graduate standard preferable or equivalent experience Interest in Insurance / Underwriting Planning and organisation skills, with good attention to detail.
• Maintain professionalism and adhere to company communication guidelines
• Excellent communication skills; ability to present and communicate with a variety of external partners
• Working knowledge of software applications with very good capability in Word, Outlook, Excel and PowerPoint.
• In addition, the candidate will be expected and supported to work towards the completion of the CII Certificate or equivalent

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you! They say an organization is only as good as its people. Here at Coverys, we believe that our employees are our most valuable asset. Each of our positions is thoughtfully crafted to ensure alignment with our mission, and every opportunity to join our team is an opportunity to support and protect the healthcare community. Our open positions offer you the chance to join a team of compassionate, dedicated, and resilient employees who are committed to becoming the best in the business. We are an organization committed to growth and professional development, keeping up to date with changes in the healthcare industry to ensure we're providing our insureds with the best possible support. All the while, we are committed to our employees and listen to the needs of our internal talent. Our benefits package is available day 1 of employment, so you never miss a beat. There is truly something for everyone in our benefits package, whether you are raising a family or a furry friend, or you're an avid traveler who uses PTO to chase down your next adventure.

The important work done by Coverys employees is not limited to what's done at our desks. Throughout the year, we provide ample opportunities to get involved in our local communities. We get involved, we raise money, and we give back. Connecting with colleagues takes on new meaning when you're elbow-deep planting trees or rolling up your sleeves serving lunch to those in need. The giving doesn't end there—Coverys cares about the initiatives near and dear to your heart. That's why we offer directed donations, as well as company matchings, to support the organizations that you are personally involved with. Coverys is a dynamic organization, with opportunities to join our team across the US, as well as internationally in the UK and Ireland.

Coverys is an equal-opportunity employer. Coverys’ job openings are open to all without regard to race, color, national origin, gender, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status, or veteran status.