Underwriting Senior Analyst

DTCC; Wrexham; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A leading financial services company in Wrexham is seeking an Operational Specialist to join their Underwriting team. The role involves executing operational processes, enhancing client experiences, and collaborating across departments. Ideal candidates should have a minimum of 2 years of experience and a commitment to customer service excellence. The position supports a hybrid work model with competitive benefits.

Benefits

Comprehensive health insurance

Pension plan

Paid Time Off

Qualifications

• Minimum 2 years of experience required.
• Ability to manage a multifaceted workload.
• Communicates openly with colleagues.

Responsibilities

• Executes operational processes following documented procedures.
• Maintains focus on client service and resolves issues.
• Builds and maintains positive relationships for better service.

Skills

Customer service

Attention to detail

Collaborative teamwork

Education

Bachelor's degree preferred

Job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Salary range £25000-£27000 per annum with bonus
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off andPersonal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

Being a member of the Underwriting team you will excel in delivering range of tasks and procedures and excels in delivering a quality client experience. A keen eye for detail, a focus on excellent customer service and ability to handle a multifaceted workload are essential qualities for a successful specialist.

Underwriting is the entry point for securities to be made eligible for DTC services. An eligible security is one that is freely tradable is qualified to be held at DTC and serviced through DTC's electronic book-entry system. Products and services offered includes the New Issue Eligibility Program which allows underwriters, DTC participants or Issuer Paying Agents to submit eligibility requests for new and secondary security offerings and to create and service Money Market Instruments (MMI). Securities that are eligible for DTC are provided the full set of Asset Services. Securities that do not meet DTC's standards for eligibility can qualify for Custody Eligibility. This is a service that enables DTC Participants to leverage the DTC vault to secure and track such physical certificates and take part in a subset of Asset Services products.

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses:
The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.

Your Primary Responsibilities:

• Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency. Processes specialized workflows, resolves exceptions, assists with complex inquiries.
• Takes ownership of workload, ensures deliverables are met in line competing priorities.
• Builds knowledge of department controls. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately.
• Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
• Builds and maintains positive relationships with internal and external partners to facilitate issue resolution, process improvements, and risk reduction.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree preferred but not essential

Talents Needed For Success:

• Minimum 2 years of experience
• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Works with the team to review deliverables and ensure quality and accuracy.
• Adheres to established rules and procedures when performing work.

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.