Underwriting Operations Specialist

Ryan Specialty Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in London is looking for a Technical Insurance Operations Specialist. This role supports the underwriting process through operational management, team coordination, and compliance tasks. The ideal candidate will have experience in underwriting operations, strong organizational skills, and Bordereaux knowledge. This is a key role for improving workflow efficiency in a dynamic environment.

Qualifications

• Previous experience in an underwriting or broking operations role is essential.
• Experience with supporting junior members of the team is preferred but not essential.

Responsibilities

• Support the underwriting process by managing operational tasks.
• Coordinate with underwriters, brokers, and clients to gather necessary information.
• Ensure efficient workflow by managing timelines and resolving issues.
• Maintain accurate records of underwriting decisions and client interactions.
• Assist in developing underwriting operations policies and procedures.
• Provide training and guidance to junior staff on tasks.
• Participate in quality assurance activities.
• Collaborate with other departments to ensure service delivery.
• Stay updated with industry regulations impacting operations.
• Contribute to continuous improvement initiatives.

Skills

Strong understanding of underwriting operations

Excellent organisational skills

Bordereaux knowledge

Strong Excel skills

Job description

Position Summary:

The Technical Insurance Operations Specialist is responsible for supporting the underwriting process by managing operational tasks, coordinating with various teams, and ensuring efficient workflow. This role requires a strong understanding of underwriting operations, excellent organisational skills, and the ability to manage multiple tasks simultaneously. This role also actively manages bordereaux and compliance tasks for the team.

Location:

London - UK - Fenchurch

What will your job entail?

Job Responsibilities:

• Support the underwriting process by managing operational tasks such as data entry, document management, bordereaux management and compliance monitoring.
• Coordinate with underwriters, brokers, and clients to gather necessary information and documents.
• Ensure efficient workflow by prioritising tasks, managing timelines, and resolving bottlenecks.
• Maintain accurate records of underwriting decisions, policy changes, and client interactions in the company’s database.
• Assist in the development and implementation of underwriting operations policies and procedures.
• Provide training and guidance to junior staff on operational tasks and best practices.
• Participate in quality assurance activities to ensure the accuracy and consistency of underwriting operations.
• Collaborate with other departments such as claims, finance, and legal to ensure seamless service delivery.
• Stay updated with changes in industry regulations and company policies that impact underwriting operations.
• Contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of underwriting operations.

Work Experience and Education:

• Previous experience in an underwriting or broking operations role is essential along with strong excel skills and bordereaux knowledge.
• Experience with supporting junior members of the team is also preferred but not essential.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.