Underwriting Controls Manager

Polo; Greater London; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Private health insurance

Life assurance

Pension

Job summary

Polo is seeking an experienced Underwriting Controls Manager to join our Underwriting team in London. The role focuses on onboarding new syndicate clients and developing, delivering and overseeing our underwriting governance framework in line with Lloyd's Principles for Doing Business.

You will work with senior underwriting leadership, syndicate managers and Lloyd's stakeholders to ensure robust controls, effective oversight and continuous improvement across governance, risk and compliance.

Qualifications

• Experience in the Lloyd's market and underwriting function.
• Knowledge of underwriting frameworks and policy documentation.
• Familiarity with underwriting management information systems.
• Understanding of Lloyd's Principles for Doing Business.
• Strong numerical, analytical and problem-solving abilities.
• Excellent written and verbal communication and collaboration skills.

Responsibilities

• Report to Head of Underwriting Oversight & Onboarding and support delivery of the underwriting framework.
• Collaborate with new entrant syndicates and clients to implement governance framework and update onboarding playbook.
• Maintain policies and procedures of the underwriting framework.
• Keep Letters of Authority current and timely.
• Work with syndicate teams on exception reporting, sanctions checks and PBQA outputs.
• Conduct underwriting file reviews and coordinate outputs with syndicate teams.
• Support peer review and independent expert review processes for managed syndicates.
• Update underwriting committee reports with governance findings.
• Lead the completion of regulatory returns to Lloyd's as required.

Skills

Lloyd's market experience

Underwriting governance

IT skills (Excel/PowerPoint)

Analytical problem-solving

Communication and teamwork

Tools

Underwriting systems

Job description

Underwriting Controls Manager

Department: Managing Agency

Employment Type: Permanent

Location: London

Description

We are looking for an experienced Underwriting Controls Managerto join our Underwriting team at Polo Managing Agency.

This is an exciting opportunity to play a key role in the onboarding of new syndicate clients and the ongoing development, delivery and oversight of our underwriting governance framework. Working closely with senior underwriting leadership, syndicate management teams and Lloyd's stakeholders, you will help ensure robust controls, effective oversight and compliance with Lloyd's Principles for Doing Business.

The role offers a unique blend of governance, controls, stakeholder engagement and project work, making it ideal for someone with strong Lloyd's market experience and a passion for continuous improvement.

Key Responsibilities

• To report to the Head of Underwriting Oversight & Onboarding and assist in all matters relating to the delivery of the managing agency underwriting framework and onboarding of new syndicates into the framework.
• To work with new entrant Syndicates, New business Director and Client Managers to agree and implement an underwriting governance framework, ensure Principle 1 Making it Happen actions completed, and manage and update the Underwriting onboarding Playbook.
• To assist in the maintenance of the policies and procedures which make up the Underwriting Framework.
• To maintain syndicate Letters of Authority on at least an annual basis and throughout the year as required.
• Working closely with the Syndicate Underwriting Manager and the Head of Underwriting Operations to manage exception reporting and corrective actions, as well as Sanctions checks and PBQA outputs.
• To conduct underwriting file reviews and manage the outputs working with syndicate teams as appropriate.
• To contribute to the implementation, follow up and completion of the outcomes of Peer Review and Independent Expert Review of managed syndicates, working with syndicate teams as appropriate.
• To update Underwriting Committee and Syndicate Management Committee reports with Underwriting Controls specific.
• To lead on the completion of regulatory returns to Lloyd's where input is required from the Underwriting team..
• To ensure syndicates are Meeting Expectations for Principle 1 and co-ordinate completion of the annual self-attestation. Where syndicates are not Meeting Expectations, to provide ongoing guidance to syndicates to reach expected levels.
• To assist the Syndicate Underwriting Manager in the review of the managed syndicate business plans for the prospective year of account.
• To assist the Head of Underwriting Management and Onboarding to ensure the timely completion of actions arising from internal and external audits of the Underwriting function.
• To maintain record keeping and action logs of syndicate related activities to support and evidence oversight.
• To maintain compliance with Lloyd's Principle for Doing Business and any applicable UK or International statutory regulatory obligations as required by the role.

Skills, Knowledge and Expertise

• Experience in the Lloyd's market, preferably in an Underwriting function role.
• Sound knowledge of Underwriting Frameworks and associated policy documentation.
• Sound knowledge of Underwriting systems and underwriting management information.
• Understanding of Lloyd's Principles for Doing Business.
• Sound understanding of underwriting, delegated underwriting and Lloyd's operations.
• Ability to adapt to changing priorities and manage multiple deadlines.
• Good level of IT skills including Excel and Powerpoint.
• Highly numerate with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong interpersonal skills.
• Ability to work collaboratively and establish strong relationships.

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.