Underwriting Administration Operations Analyst

Acrisure; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global financial services company in London seeks a detail-oriented candidate to support underwriting administration teams. The role involves monitoring policy data accuracy, collaborating to enhance underwriting processes, and improving quality assurance. Successful candidates should have insurance underwriting knowledge and experience with Microsoft 365. Join a dynamic team dedicated to continuous improvement.

Qualifications

• Ideally some knowledge of insurance underwriting processes and principles.
• Experience with processing Reinsurance and DUA method of placement is desirable.
• Excellent understanding of the Microsoft 365 software.
• Proven experience in underwriting roles focusing on quality assurance.
• Experience of the Lloyd's underwriting market and London Insurance market.
• Ability to work in a collaborative team environment.
• Capability to work to tight deadlines.

Responsibilities

• Monitor and communicate daily on bound policy data accuracy.
• Assist and support underwriting administration teams.
• Assist with process improvement activity.
• Collaborate to implement enhancements in underwriting processes.
• Support monitoring and reporting on KPIs related to accuracy.
• Assist with documenting and maintaining underwriting manuals.
• Work independently while being a team player.
• Perform general administration duties.

Skills

Knowledge of insurance underwriting processes

Experience with Reinsurance processing

Proficiency in Microsoft 365

Experience in quality assurance

Familiarity with Lloyd's and London Insurance market

Team collaboration skills

Ability to meet tight deadlines

Job description

About the team and the job:

The candidate will play a support role to the Manager with a focus on daily oversight, monitoring policy data and supporting the underwriting administration teams in the Volante service companies located around the world. The role will require the candidate to develop and in depth understanding of the Group's policy administration system. The successful candidate will be detailed orientated and able to assess the accuracy, completeness and timeliness of underwriting transactions being performed by the various Volante service companies located around the world and help support continuous improvement initiatives.

How you'll contribute:

• Monitor and communicate daily on bound policy data accuracy.
• Assist and support underwriting administration teams in the various Volante service companies.
• Assist with process improvement activity.
• Collaborate with underwriters, underwriting assistants, and other relevant departments to implement improvements that enhance the overall quality of underwriting processes.
• Support the monitoring and reporting on the key performance indicators (KPIs) related to accuracy, completeness and timeliness.
• Assist with documenting and maintaining the various Volante Underwriting Administration Manuals and Training documentation.
• Ability to work independently, and take reasonable initiative, whilst being a team player.
• General administration duties.

Requirements:

• Ideally some knowledge of insurance underwriting processes and principles.
• Experience with processing Reinsurance and DUA method of placement is desirable.
• Excellent understanding of the Microsoft 365 software, (Excel, PowerPoint, Office and Word)
• Proven experience in underwriting roles with a focus on quality assurance and process improvement.
• Experience of the Lloyd's underwriting market and or London Insurance market.
• Working in a collaborative team environment
• Being able to work to tight deadlines