Underwriter

BENEFACT TRUST LIMITED; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Group Pension

Annual bonus

Private healthcare

Life assurance

Job summary

Ecclesiastical Insurance, part of Benefact Group, is recruiting an Underwriter for our Manchester office. You will assess underwriting activities including general enquiries, renewals, building works, unoccupied risks and risk management surveys in a Church Operations context.

The role offers hybrid working, a competitive salary and comprehensive benefits, with opportunities for development within a purpose-driven environment and a supportive team.

Qualifications

• Ability to plan, prioritise and manage own work to deliver objectives and meet targets.
• Strong verbal and written communication skills for customer enquiries and stakeholders.
• Understand, manage and use information with accuracy.

Responsibilities

• Develop, negotiate and underwrite existing business within own authority and strategy.
• Plan and manage work to meet SLAs and deliver excellent customer service.
• Communicate with direct customers through multiple channels.
• Proactively seek improvements and expand technical knowledge.
• Pursue formal training and CPD to build underwriting expertise.

Skills

Planning & prioritising

Verbal & written communications

Customer service

Education

CII Certification

Job description

Underwriter

We are looking for an Underwriter to join Ecclesiastical in our Manchester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location:Manchester

Job Ref:205560

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Underwriter to join our Manchester office.

As an Underwriter, you will assess a range of underwriting activities including general enquiries, renewals, building works, unoccupied risks & risk management surveys. This Underwriting position sits within our Church Operations Department and primarily supports our church customer base on a direct basis. This opportunity offers scope for development and progression within a supportive and purpose-driven environment.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

• Developing, negotiating, and profitably underwriting existing business caseload within own authority and in line with rate/commercial strategy, delivering underwriting excellence through specialist knowledge and support.
• Planning, prioritising and managing individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
• Effectively and appropriately communicating with direct customers through a variety of communication channels.
• Being pro-active with a desire to continuously improve.
• Actively expanding personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD)

What you'll need to have

• The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets.
• Demonstrate strong verbal and written communication skills, with confidence in handling phone enquiries.
• Effective and appropriate communication skills.
• Understand, manage, and use information with accuracy.

What makes you stand out

• Cert CII or commitment to achieve within an agreed timescale.
• Industry knowledge would be an advantage.

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme: on-target bonus between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Church & Commercial Underwriting team in Manchester are known for delivering exceptional service and technical expertise. Over the years, we’ve built a reputation for doing things the right way — combining specialist knowledge with a genuine commitment to supporting our Methodist customers and the wider community.

Our focus on quality and care has played a vital role in strengthening long‑term relationships and retaining the business that helps us continue our purpose‑driven work. In this role, you’ll help shape the customer experience, strengthen relationships, and play an important part in our ongoing success. If you’re passionate about developing your skills and being part of something meaningful, we’d be delighted to hear from you.

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26

• Company: Ecclesiastical Insurance UK
• Role: Underwriting
• Location: Manchester
• Remote status: Hybrid
• Employment type: Permanent - Full Time