Undergraduate Coordinator

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 26,000 - 27,000; Part time

Job summary

The Dudley Group NHS Foundation Trust in Dudley is seeking an enthusiastic administrator to support the Undergraduate Team at Russells Hall Hospital. The role focuses on planning, organising and administering medical student placements and OSCEs, ensuring smooth academic operations.

The post requires excellent organisational and communication skills to liaise with staff at all levels, students, patients and consultants within the Trust.

Qualifications

• GCSE English and Maths at grade 4 or above.
• NVQ Level 3 in Business Administration or equivalent qualification/experience.
• Experience in administration, preferably NHS or educational settings.

Responsibilities

• Plan, organise and administer medical student placements.
• Coordinate OSCEs for medical students.
• Communicate with staff, students, patients and consultants to ensure smooth operations.

Education

GCSE English and Maths (Grade 4 or above)

NVQ Level 3 in Business Administration or equivalent qualification/experience

Job description

Main area Administration - Medical Education Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 22.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-0826-8189281

Site Russells Hall Hospital Town Dudley Salary £25,760 - £27,476 Pro Rata Per Annum Salary period Yearly Closing 28/08/2026 23:59

Job overview

An exciting opportunity has arisen for an enthusiastic individual to join the Undergraduate Team at Russells Hall Hospital. The post holder’s primary responsibilities will be the planning, organisation and administration of medical student placements and medical student Objective Structured Clinical Examinations (OSCEs). The successful candidate will possess excellent organisational and administrative skills with an ability to communicate professionally with all levels of staff within the Trust, including students, patients and consultants.

Main duties of the job

The post holder’s primary responsibilities will be planning, organisation and
administration of medical student placements and medical student Objective Structured Clinical Examinations (OSCEs).

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

• GCSE English and Maths (Grade 4 or above)
• NVQ Level 3 in Business Administration or equivalent qualification/experience

Knowledge and Training

• High level of organisation
• Good working knowledge of MS Office applications and IT and a willingness to embrace changes to digital technology
• Knowledge of undergraduate medical education administration processes, policies and procedures

Experience

• Good level of experience in administration
• Previous NHS experience
• Experience of working in an educational environment
• Experience of coordinating exams and assessments in an education setting

Communication & Relationship Skills Weighting

• Able to work collaboratively with other team members to ensure consistency in working practices across all areas of medical education administration
• Able to communicate effectively with a wide range of people including Doctors, Nurses, colleagues and external visitors/healthcare professionals
• Able to communicate effectively over the phone, email and in person

Analytical & Judgement Skills

• Display confidence in own judgement but responds constructively to alternative ideas
• Good analytical skills to enable the identification and correction of errors

Planning & Organisational Skills Weighting

• Excellent time management skills and ability to adhere to strict deadlines whilst working in a challenging and busy office environment
• Ability to work using own initiative and re-prioritise work when necessary
• Excellent organisational skills & ability to manage own workload
• Flexible approach to work including covering absent work colleagues
• Ability to work with minimum supervision
• Ability to manage and deliver to deadlines within resources
• Able to manage multiple tasks and determine priorities

Physical Skills Weighting

• Ability to work over both Educational Centres within the Trust
• Ability to help re-organise room layouts ready for teaching sessions and exams by moving equipment and furniture

Equality, Diversity, Inclusion and Trust Values

• Able to provide safe, caring and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Using AI for jobs applications:

Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over-reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.

The use of AI during assessments, including interviews, is not permitted unless it has been pre-approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360-degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.

Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.

In line with UK Home Office rules, Band 2 clinical and non‑clinical roles, and Band 3 non‑clinical roles, are not eligible for visa sponsorship.

Non‑clinical roles at Agenda for Change Bands 7–9 that meet the required skill level (RQF 6) and salary threshold are eligible for sponsorship.

The Trust will also accept applications from candidates who can evidence their existing right to work in the UK or who hold an alternative eligible visa.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.

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